Product Support Sales Representative

Big Country Equipment Repair, Ltd.•Kamloops, BC

2d•CA$115,000 - CA$125,000•Hybrid

About The Position

Big Country Equipment is a leading heavy equipment service and repair company that works with resource-based customers in the mining, construction, forestry, and oil and gas sectors across Canada. Big Country was formed in 2017. We have grown rapidly from a one-truck operation to over 140 employees and a fleet of over 40 fully equipped service trucks, taking care of customers throughout Canada 24 hours a day, 365 days a year. We are currently seeking an energetic and flexible Product Support Sales Representative to join our dynamic team. You must be local to Kamloops, B.C., and/or be willing to relocate to Kamloops for this role. This role is perfect for someone passionate about customer service and skilled in sales, particularly in oils, lubricants, tools, and heavy-duty equipment. The ideal candidate should be adept at multitasking, possess excellent communication skills, and be comfortable with both computer systems and direct customer interactions.

Requirements

Proven sales experience, preferably with equipment, lubricants, and safety products.
Strong knowledge of heavy equipment used in construction, forestry, mining, and oil & gas industries.
Proficient in computer skills with the ability to navigate business systems and software efficiently.
Demonstrated ability to build and maintain strong customer and internal relationships.
Excellent communication, presentation, and interpersonal skills.
Willingness and ability to travel as required.
Experience using CRM software to manage customer relationships and sales activities.

Nice To Haves

Background in marketing, promotions, or trade show participation is considered an asset.

Responsibilities

Actively sell and promote the Big Country suite of products while supporting post-sale activities to ensure long-term customer success.
Prepare quotes and develop presentations in support of customer bids and proposals.
Manage customer communications, including phone calls, emails, and in-person meetings.
Support the technical requirements of Big Country products, including product training and demonstrations.
Assist with the delivery of products and services at customer sites as required.
Handle receiving, unloading, staging, and re-shipping of inventory.
Provide operational support and assist with marketing initiatives, including online promotions and trade show participation.
Travel as required for customer engagement, product training, and sales activities (estimated 50% travel / 50% local).
Perform additional duties as required to support overall business needs.