Product Support Sales Representative

Mustang CAT • League City, TX

5d

About The Position

Mustang Cat is hiring a driven, customer-focused Product Support Sales Representative to grow parts and service sales within an assigned territory. This outside sales role serves heavy equipment customers and focuses on building customer relationships, identifying equipment needs, and delivering value-driven parts and service solutions. The representative develops business, promotes and sells offerings, and works to increase customer uptime and satisfaction.

Requirements

• At least 5 years of experience in heavy equipment parts and service.
• Previous outside sales experience.
• Strong mechanical aptitude and ability to assess equipment needs.
• Excellent customer service and relationship-building skills.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office and general computer systems.
• Self-motivated, with the ability to work independently in a territory.

Nice To Haves

• Bachelor’s degree in Business, Marketing, or a mechanical or technical field, or equivalent work experience.
• Bilingual English/Spanish skills are strongly preferred.

Responsibilities

• Develop new business and establish new customer accounts.
• Manage and grow existing accounts through consistent follow-up and relationship building.
• Perform equipment inspections and recommend service and repair solutions.
• Promote and sell parts and service offerings to maximize customer uptime.
• Generate quotes and proposals, and follow through to close sales opportunities.
• Meet or exceed assigned sales goals and performance metrics.
• Maintain customer satisfaction through responsiveness and service excellence.
• Stay current on product knowledge and participate in ongoing professional development.
• Use CRM tools to track customer interactions, opportunities, and pipeline activity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed