Product Support / Logistics Support Journeyman

External OST Careers•Orlando, FL

4d•Onsite

About The Position

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. The Product Support / Logistics Specialist assists with data gathering, analysis, and reporting to assess readiness, efficiency, and effectiveness of enterprise support processes. The role works closely with program managers, systems engineers, test teams, cybersecurity personnel, and stakeholders to ensure ETI capabilities are supportable, scalable, and aligned with enterprise operational needs throughout their lifecycle.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Systems Engineering, or a related field
Must have active Secret security clearance
Minimum of 3 years of experience supporting logistics, product support, sustainment, or lifecycle management within a DoD, Federal, or large enterprise environment
Demonstrated experience with: Product support and sustainment planning
Demonstrated experience with: Lifecycle logistics or enterprise service support
Demonstrated experience with: Development or support of sustainment metrics and reporting
Demonstrated experience with: Coordination across technical, operational, and program teams
Demonstrated experience with: Documentation and process improvement support
Active Secret Clearance

Nice To Haves

Experience supporting enterprise IT systems, digital transformation, or service-based architectures
DAU coursework or certification in Life Cycle Logistics or Product Support
Familiarity with: Enterprise sustainment models and service management concepts
Familiarity with: ITIL or service lifecycle frameworks
Familiarity with: Data-driven performance and readiness metrics
OASIS+ Functional Area Alignment Logistics & Sustainment Support Program Management Support Information Technology Support

Responsibilities

Supporting development and execution of enterprise product support strategies; sustainment and transition planning; and logistics processes aligned with ETI objectives.
Support analysis and documentation of supportability requirements, sustainment metrics, and lifecycle considerations for enterprise systems, applications, and integrated capabilities.
Support configuration and asset tracking (where applicable).
Coordinate logistics and sustainment inputs to acquisition and integration documentation (e.g., SOWs, PWSs, CDRLs).
Support deployment, transition, and operational support activities.
Track sustainment performance and service-level metrics.
Assist with data gathering, analysis, and reporting to assess readiness, efficiency, and effectiveness of enterprise support processes.
Work closely with program managers, systems engineers, test teams, cybersecurity personnel, and stakeholders to ensure ETI capabilities are supportable, scalable, and aligned with enterprise operational needs throughout their lifecycle.