Summer 2027 - Product Support Engineering Intern #6470 & #6442

Shield AI•Dallas, TX
•$37 - $97•Onsite

About The Position

Shield AI is hiring a Product Support Engineering Intern for its Summer 2027 internship program. The role focuses on optimizing the reliability, availability, and maintainability (R&M) of autonomous defense systems. The intern will develop sustainment tools, analyze logistics data, and build data pipelines to track fleet health. The position is an on-site, full-time internship lasting 10 weeks. The internship program offers hands-on mentorship, a project that contributes to the company, company-sponsored events, presentations from company leaders, and opportunities to build professional connections. A possible job offer may follow the internship. The role pays $37–$97 per hour, with pay determined by academic level. Qualified hires may receive a housing stipend; interns may also be eligible for a relocation stipend and paid company holidays. Interns are responsible for arranging their own housing and travel to and from the office.

Requirements

  • Currently pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
  • Strong proficiency in Python, SQL, R, or data visualization tools such as Tableau or Power BI.
  • Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.
  • Effective communication skills to translate complex data sets into actionable engineering recommendations.
  • Ability to commit to an on-site, 10-week full-time internship program.

Nice To Haves

  • Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.
  • Familiarity with database design, data warehousing, or system architecture concepts.
  • Knowledge of aerospace or military sustainment standards, such as MIL-HDBK-217 or MIL-STD-1629.

Responsibilities

  • Create, maintain, and optimize tools, dashboards, and data pipelines or systems to track fleet metrics and maintenance data.
  • Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).
  • Clean and analyze telemetry, maintenance logs, and supply chain data using tools such as Python, SQL, and Palantir Foundry.
  • Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify component failure trends and improve product lifecycle management.
  • Collaborate with software engineering, logistics, and field operations to automate data collection and improve technical documentation.

Benefits

  • Paid internship program.
  • Possible job offer at the end of the internship.
  • Mentorship from Shield AI engineers.
  • Company-sponsored events and presentations from company leaders.
  • Social and networking events.
  • Possible relocation stipend to subsidize relocation costs.
  • Housing stipend for qualified hires.
  • Paid company holidays.
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