Product Support Coordinator Sr - Military Flight Controls Division - Dublin, GA

Parker Hannifin•Dublin, GA

12h•Onsite

About The Position

The Senior Product Support Coordinator supports the Military Flight Controls Division in Dublin, Georgia, across raw stock, parts identification, shipping, receiving, and stockroom functions. Responsibilities include receiving, identifying, tracking, storing, issuing, and shipping materials and parts; maintaining accurate inventory and system records; coordinating schedules and shipments to meet customer commitments; and following relevant documentation, specifications, and safety requirements. The role may also involve operating equipment, troubleshooting issues, and coordinating with other departments and outside vendors. The position requires three years of related product support experience or demonstrated ability to perform the responsibilities. Employees must be able to work effectively with others, communicate well, and perform the physical and technical tasks described. The position is subject to U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Requirements

Three years of related product support experience or demonstrated ability to perform the described position responsibilities.
Thorough knowledge of policies, procedures, and systems in several functional areas, with the ability to troubleshoot problems effectively.
Proficient knowledge of computer terminal operations.
Manual dexterity.
Ability to perform basic mathematical calculations.
Ability to read, understand, and interpret related forms and specifications.
Effective verbal, written, and interpersonal communication skills.
Ability to work effectively with others and participate as a team player.
May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
May require a forklift operator certificate.
May be required to lift up to 50 pounds.
Must meet U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Responsibilities

Receive incoming raw stock and verify material identification and quantities against documentation.
Load and unload trucks and move raw materials to appropriate locations.
Identify and code raw materials, operate a saw to cut stock to dimensional specifications, issue jobs according to schedule, and update shop floor and MRP systems.
Maintain minimum and maximum raw stock requirements and coordinate storage, handling, receiving, and inventory procedures.
Requisition raw materials according to work order requirements and, when applicable, perform advanced functional AMAPS/MRP commands.
Identify parts using methods and equipment indicated by travellers or blueprints, and lay out dimensions and locations for identification markings.
Set up and perform minor repairs on equipment; report critical shortages; review instructions for appropriateness; and recommend identification method changes when appropriate.
Maintain accurate serialized records and the equipment and supplies needed for assigned responsibilities.
Prepare parts and materials for safe shipment, including packaging, paperwork, labels, forms, and shipping records.
Interpret shipping instructions and applicable customer or government specifications and standards for preservation and packing.
Prepare stencils and mark shipments; prepare air bills, bills of lading, and sales order forms.
Contact carriers to arrange dispatch, establish rates, or obtain tracking information; when required, establish economical and timely transportation methods.
Coordinate shipping schedules to meet customer commitments, plan future shipments, order shipping-container materials, and prepare forms and reports.
Receive shipments at the dock and forward materials to the appropriate team; weigh or count incoming and outbound parts or materials.
Enter data to update system records and verify documents for completeness and accuracy.
When required, troubleshoot and diagnose problems, coordinate between departments, and monitor outside vendor commitments.
Receive, check, and identify stockroom parts by type or part number; prepare parts for storage and place them in assigned locations.
Select parts from stock to fill orders, perform cycle inventory counts, and maintain, update, and access records using a computer.
When applicable, execute advanced ASRS functions, including adding, releasing, editing, filling shortages, and deleting requisitions.
Prioritize workload, perform basic equipment maintenance and repair, observe safety rules, and keep the work area neat and orderly.
Perform other related responsibilities.

Benefits

Medical, prescription drug, dental, vision, voluntary optional life, accident, hospital indemnity, and critical illness insurance.
401(k) plan with company matching contributions at 100% of the first 5% of pay.
Company-provided defined-contribution retirement plan with an annual contribution equal to 3% of pay.
Career development and tuition reimbursement.
Paid parental leave.
Short- and long-term disability programs.
Adoption assistance.
Care.com membership.
Financial planning assistance.
Optional identity protection, legal protection, and pet wellness programs.
Paid time off and 13 company-paid holidays.