Product Specialist - Downtown - Full Time

Illicit Brand•Kansas City, MO

6d•Onsite

About The Position

From The Earth is a community-focused dispensary dedicated to providing high-quality cannabis products with exceptional customer service. We are passionate about creating an inclusive, supportive environment for both our employees and customers. From The Earth is also proud to be a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). This means our employees are not just team members, they are owners of the company. Through the ESOP, eligible employees earn an ownership stake in From The Earth over time, allowing them to directly share in the Company’s long-term success. The Product Specialist is responsible for delivering exceptional customer service, educating guests on cannabis products, and supporting retail operations during peak hours.

Requirements

Must be 21 years of age or older
High school diploma or equivalent required
Eligible to work in a licensed cannabis facility in Missouri
Ability to work evenings, weekends, and holidays as scheduled
Able to stand for extended periods and perform light physical tasks
Ability to pass a background check and obtain an Agent ID card from the State of Missouri

Nice To Haves

Previous retail or hospitality experience preferred
Cannabis product knowledge a plus
Strong communication and interpersonal skills

Responsibilities

Provide knowledgeable and professional customer service to all guests
Educate customers on product offerings, consumption methods, and responsible use
Assist customers in selecting products based on individual needs and preferences
Operate point-of-sale systems accurately and efficiently
Maintain organized and compliant inventory on the sales floor
Ensure cleanliness and safety standards are upheld throughout the dispensary
Collaborate with team members to support a positive work environment