Product Specialist

MP Systems • Enfield, CT

1d • Onsite

About The Position

MP Systems is an OEM manufacturer of accessories for the CNC industry, designing rugged and dependable high pressure coolant systems, chillers, coolant filtration, mist collection and other accessories for machine tools. All of our products are developed to meet specific customer requirements as we work directly with them to fully understand their challenges and develop the most efficient, long-term solutions. MP Systems has been a rapidly growing division of the Morris Group, a USA TODAY top workplace and one of the largest machine tool distribution networks in America. We offer career growth opportunities as a fast growing company in a high demand industry. Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Requirements

• High school diploma or GED required
• Understanding of Microsoft Office
• Ability to multitask
• Customer service skills
• Problem solving skills
• Demonstrates attention to detail
• Strong organization skills
• Collaborative communicator, building strong relationships and fostering teamwork
• Understanding and capable of following company standard operating procedures

Responsibilities

• Contact customers via phone, email, or in person to discuss product benefits, problems, or concerns
• Assist in creating and distributing product collateral
• Assist in identifying potential customers for products
• Follow up with current customers during new product launches
• Listen to customer complaints and relay pertinent information to engineering and product development team
• Work with different departments within the company to ensure information is correct and tasks are completed
• Perform related duties as required

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED