Product Specialist – DX Thermal Product Line

Vertiv • Westerville, OH

11h

About The Position

The Product Specialist will support Product Managers and the Sr. Manager for DX Thermal Offerings. The Product Specialist will work across the organization with key customers, sales teams, regional stake holders, and work with cross functional teams to execute on roadmaps through the New Product Development Stage Gate process. This role will focus on executing later stage gates in the Product Development Process such as the launch phases and maintaining existing offerings.

Requirements

• 1-3 years of experience in product management
• Project management skills to prioritize and drive internal offering projects to completion
• Detail oriented to provide accurate specifications and launch materials
• Effectively communicates technical information and complex ideas.
• Strong written/oral communication, especially in communicating customer needs.

Nice To Haves

• Knowledge of HVAC equipment and technologies (preferred)
• Experience working with customers and field sales teams preferred
• General interest of sales, marketing, operations, and financial disciplines preferred

Responsibilities

• Research market trends, demand drivers, customer needs, and the competitive landscape.
• Ensure all customer facing documentation and marketing collateral is available and accurate.
• Provide offering information to Customers, Sales, Customer Service and Application Engineering.
• Develop and track metrics to measure post-launch sales performance of new offerings.
• Collaborate with Marketing teams to develop marketing programs for demand generation.
• Create sales facing order configuration forms.
• Mine data and present it to help with product forecasting, executive summaries, and sales/order trends
• Assist in championing resolution of offering issues (i.e. delivery, quality, inventory, order management).
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree