Sr. Product Specialist

HF Management Services•New York, NY

1d•Remote

About The Position

The Senior Specialist of Product Shared Services (Product Optimization) leads special initiatives, small to mid-scale initiatives, and ad-hoc activities. This includes collaboration and coordination with internal business partners, contributors, and subject matter experts to ensure content is complete, accurate, and maximizes business opportunities. The Senior Specialist is responsible for supporting the Manager, Senior Manager, and Director with various product initiative planning and execution for initiatives included within the Healthfirst product portfolio, including collecting/organizing documentation to successful execution.

Requirements

Excellent communication skills and strong analytical ability required.
Ability to work cross-functionally across departments.
Ability to adapt to constant change and competing priorities and ability to manage multiple projects simultaneously.
Must be able to think strategically while managing tactical execution.
Excellent organizational/project management skills
Sense of urgency necessary to meet goals, objectives and deadlines
High School Diploma or GED

Nice To Haves

Excellent interpersonal skills
Able to work with people of varied management levels
Knowledge of Company policy, procedures and organizational structure
Masters degree from an accredited institution

Responsibilities

Participates in product driven workgroups to provide input to product designs/enhancements and implementation plans.
Works closely with cross functional teams such as Enrollment & Billing, Claims, Member Services, Compliance, Sales, Finance, Clinical/Network Management, and senior management in implementing new products, product enhancements, business implementations and, end to end process improvements.
Plans, schedules, monitors, and reports on activities related to a project or assignment.
Keeps all areas of the corporation informed through written and oral reports.
Ensures communication to all areas impacted.
Serves as the subject matter expert on product requirements to other business units.
Must be able to perform additional duties as required