Product Specialist - Midlands & North

Accora

5d•$40,000•Remote

About The Position

Accora is seeking passionate individuals to join their dynamic team of field-based Product Specialists. These specialists will represent Accora to customers and end-users throughout the North & Midlands of England. The role involves empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome. This is a fulfilling and rewarding career opportunity to make a real difference in the lives of others.

Requirements

Effective and confident communication skills, with an excellent level of English
Ability to work effectively both individually and in a team
Ability to use initiative in a variety of challenging situations
Good ICT skills, to facilitate CRM activities including phone calls, events and emails.
Empathy and a genuine desire to help people
Flexibility dealing with multiple and varying duties concurrently
Positive, confident and determined approach
Continuous improvement mindset
Reliability
Full, clean UK driving licence
Prepared to stay overnight in hotels as necessary for maximum travel efficiency
Able to pass a basic DBS check
Adherence to health and safety policies
Adherence to high-quality and regulatory standards

Nice To Haves

Qualification to A-level standard or equivalent
Relevant product and industry knowledge
Sales experience
Experience working alone
Face to face customer experience

Responsibilities

Carrying out seating assessments in the North & Midlands regions of England via home visits, care homes and hospitals with assessment chairs (including bariatric chairs) and beds as required
Carrying out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers
Managing your diary to facilitate client visits and assessments
Managing the stock you hold to facilitate scheduled jobs in your diary
Assisting colleagues with upstairs deliveries of chairs/beds
Completing required administrative work, including following up on quotations and recording assessment outcomes.
Ensuring that all clients are receiving an excellent level of customer service from Accora
Maximising sales activity by supporting the sales team when required
Helping to develop new areas of business
Maintaining and continually improving relationships with existing clients, particularly with key contacts
Participating in product development, providing feedback to aid with the launch of new products
Regular video conferences with head office
Regular face-to-face meetings at head office – usually every 6 months
Retaining and maintain demonstration equipment in good condition
Adhering to relevant quality and regulatory requirements at all times
Completing company training, including health and safety training, on time and to your best ability.
Maintaining excellent levels of personal appearance and hygiene at all times