Product Specialist

Eaton Corporation•Waukesha, WI

3d•$71,000 - $105,000•Onsite

About The Position

Eaton is looking for a Product Specialist to join their Power Systems Division in Waukesha, WI. This role is for a technically minded individual who wants to transition to the business side of Engineered To Order products. The Product Specialist will serve as a skilled technical communicator, preparing accurate customer proposals based on requests for quotes or specifications. This position utilizes the Power Systems Division (PSD) quotation system and involves collaboration with a dynamic, fast-paced team that interacts with various organizational departments, from sales to manufacturing.

Requirements

Bachelor’s degree from an accredited institution
One (1) year of engineering, product support, customer service, inside sales, or proposals experience
Knowledge of electric power distribution transformers and their components and accessories
Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers
Excellent oral, interpersonal and written skills with the ability to effectively communicate
Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy
Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems

Nice To Haves

Bachelor’s degree in engineering is preferred
One or more years of experience using ERP and quotation systems would be a bonus
Two or more years of experience in technical marketing, manufacturing, or engineering is a plus

Responsibilities

Create multiple transformer proposals daily based on customer RFQs, specifications, one-lines, and related documentation, ensuring accuracy and completeness.
Review specifications to confirm customer requirements, product fit, pricing features, lead times, and identify exceptions, alternatives, and special testing or documentation needs.
Process multiple orders daily by verifying purchase orders and specifications against proposals, resolving discrepancies, assembling documentation for engineering, and managing customer change orders.
Approve and negotiate pricing within established guidelines using competitive feedback and market knowledge.
Collaborate with team members to meet proposal deadlines and provide technical support to customers, agents, and internal departments.
Support quotation programs through training, testing, and improvement suggestions, and act as a liaison between engineering, marketing, scheduling, and customers.
Apply lean tools for continuous improvement and maintain knowledge of industry standards such as ANSI, IEEE, CSA, and NEMA.
Participate in ISO work instruction development, customer visits, plant tours, and occasional site visits.