Product Specialist – Materials Handling

JCB North America•Pooler, GA

2d•Onsite

About The Position

This position is responsible for assisting in product development, pricing, training, market strategy and marketing communications to support the growth of the Loadall/Telehandler, Rotating Telehandler and Rough Terrain Forklift product line’s sales volume in North America.

Requirements

BA in Business, B. Engineering or similar
2 + years sales, product marketing, engineering and/or customer support experience in the industry or similar
Must pass any drug screens, background checks and pre-employment tests as applicable
Proven success in analyzing and forecasting trends
Strategic mindset with excellent analytical and conceptual skills
Strong relationship management skills
Solid interpersonal skills; written, verbal and listening
Strong process understanding in product and sales development
Ability to effectively manage and maintain peer and business relationships with a high degree of integrity and trust
Ability to motivate others and drive for results
Strong oral and written communication skills
Effective project management skills
Ability to understand and analyze business requirements and convert them into marketing specifications and solutions

Responsibilities

Partnering with division and support teams to provide target product specifications and product features for completion of current and future product development of the product line
Assisting in the overall strategy, product roadmap and technical/feature specifications for new products based on long-term product vision, user needs, technical and market trends, and platform capabilities
Supporting in the development of compelling audience-specific messages and tools (videos, customer success stories, presentations, demos, how to guides etc.), to be used on the web, events and in campaigns
Provide on-going product support to product manager, dealer, and direct sales teams
Gather comprehensive voice of customer analysis to support product development activities
Assist in tracking and communicating competitor product activity and product trends to division and regional sales teams
Maintain competitive data files on pricing and market share
Create and conduct sales training seminars and demonstrations
Liaise with the Product Support team to raise customer satisfaction levels
Develop materials and plans for inclusion in the Product Information Book
Coordinate with the Marketing Department to create marketing materials
Develop and maintain SAP sales configuration system
Attend relevant shows and conventions