Product Specialist II
About The Position
This role supports Supplier Management to fulfill supplier, business, and customer needs, acting as a point of contact for suppliers. The Product Specialist II assists with implementing inventory, product selection, marketing, and pricing strategies, and works towards achieving specific revenue, customer, and product goals. This position also supports the flow of new products and technologies from suppliers, verifies and maintains data integrity for product information, and responds swiftly to various Mouser teams with customer-focused solutions. The role involves working within a Supplier Management Team, employing effective communication, project, and time management skills, and staying updated with policies, procedures, and processes. All other tasks and responsibilities as assigned by the management team are also part of this role.
Requirements
- Demonstrates proficiency in the accountability, competencies, and skills of the Product Specialist role.
- Capable of independent tasks and interactions with suppliers.
- Ability to discern issues and coordinate appropriate escalation for resolution.
- Excellent verbal and non-verbal communication skills, including the ability to interact with suppliers at all levels.
- Bachelor’s Degree in a Business Discipline is preferred.
- 2+ years experience required (e.g. Buyer, CSA, CSR, Technical Support, Product Specialist in a related industry preferred with a demonstrated history of successful performance). For internal candidates, experience can be a combination of internal and external experience.
Nice To Haves
- Working knowledge of purchasing, inventory management, and internal company systems
- Developed knowledge of Excel (70%), and other Microsoft Office applications.
- Strong Customer Service orientation and ability to work with a sense of urgency.
Responsibilities
- Supports Supplier Management to fulfill the supplier, business, and customer needs, and is a point of contact for suppliers.
- Assists with or works with Supplier Management in implementing the inventory, product selection, marketing, and pricing strategies for their assigned suppliers.
- Assist with or works with Supplier Management to achieve specific revenue, customer, and product goals within their assigned suppliers.
- Supports Supplier Management with the flow of Supplier’s new products and technologies.
- Verifies and maintains data integrity by confirming systems/databases reflect accurate, comprehensive, and up-to-date product information (i.e. descriptions and template locations, parametric information, ordering, and delivery information, etc.) for suppliers.
- Responds to the various Mouser teams and departments swiftly and with decisive customer-focused solutions.
- Works within a Supplier Management Team and supports activities with suppliers and the many functional teams throughout Mouser by employing effective communication, project, and time management skills. Remains continuously up to date with policies, procedures, and processes.
- Executes all other tasks, duties, and responsibilities as assigned by the management team.
Benefits
- competitive pay and benefits
- business casual dress environment
- state-of-the-art facility
- experienced management team with vision and a passion for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
