Product Senior Manager, Digital Technology

Fontainebleau Las Vegas•Las Vegas, NV

54d

About The Position

The Digital Technology team at Fontainebleau Las Vegas is seeking a Sr Product Manager for MarTech. This person will serve as the Digital Technology point of contact for our marketing teams, aligning tech services with the strategic goals of the organization. This role involves developing and implementing a comprehensive digital strategy and vision, leading development teams, managing projects, and fostering a culture of collaboration and high performance. The ideal candidate will bring deep expertise in marketing technology (MarTech), including Customer Data Platform (CDP), digital campaign orchestration, and product management creating web, mobile, and other digital experiences.

Requirements

Must be at least 21 years of age.
Bachelor’s Degree in STEM or Business, Master’s Degree preferred.
Minimum (eight) 8 years working as a Product Manager delivering software products and solutions.
Strategic Thinking: Ability to develop and align tech strategies with business objectives.
Strong technical skills required, along with understanding of SDLC.
Proven leadership abilities to guide teams to successful outcomes.
Ability to identify and implement innovative technology solutions and adapt to changing strategies and trends.
Strong project management skills, with an emphasis on Agile methodologies.
Exceptional communication and interpersonal skills to build effective relationships with stakeholders at all levels.
Strong analytical and problem-solving skills.
Demonstrated experience with MarTech platforms including CDP, campaign management tools, and analytics platforms.
Familiarity with customer segmentation, journey mapping, and personalization strategies.
Product management experience for digital platforms including responsive web, mobile web, and native mobile apps.
Ability to define and manage product roadmaps, write user stories, and lead cross-functional teams through the product lifecycle.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Experience in the hospitality or luxury resort industry preferred.

Responsibilities

Serve as the primary Digital Tech liaison for marketing business partners, aligning tech services with their strategic objectives
Develop and implement a comprehensive digital strategy and vision for one or more business portfolios at Fontainebleau Las Vegas
Lead tech teams in the execution of projects and the management of services, promoting a collaborative and high-performance culture
Identify and leverage opportunities for digital transformation and innovation within business processes
Oversee tech projects from inception to completion, ensuring timely delivery within scope and budget
Coordinate with project teams, stakeholders, and vendors to ensure successful project outcomes
Partner with service management process owners to provide service excellence, including incident, problem, and change management
Establish and maintain strong relationships with business stakeholders, managing expectations and providing regular updates
Collaborate with marketing and loyalty teams to define and implement MarTech solutions that enhance customer engagement and personalization
Drive the integration and optimization of Customer Data Platform (CDP) to unify customer profiles and enable targeted marketing efforts
Support the execution and measurement of digital marketing campaigns across channels including email, SMS, push notifications, and paid media
Lead product management efforts for web, mobile web, and mobile app platforms, including user experience design, feature prioritization, and roadmap development
Translate business needs into detailed product requirements and collaborate with design and development teams to deliver high-quality digital experiences