Senior Digital Product Manager

7-Eleven • Irving, TX

3d • Onsite

About The Position

7-Eleven is seeking a Senior Product Manager to elevate and modernize customer, store, and franchisee experiences. This role is responsible for defining and delivering AI-powered products and intelligent workflows that enhance various aspects of the business. The Senior Product Manager will lead product strategy, roadmap development, and execution for AI-enabled capabilities such as automation, decision support, personalization, and emerging agentic AI solutions. The ideal candidate will possess strong product management fundamentals combined with a technical understanding of modern software architecture, APIs, integrations, cloud services, and AI technologies. Familiarity with AI/ML concepts, generative AI, and AI-enabled products is considered a plus.

Requirements

• Bachelors/4 Yr Degree
• 5+ years of relevant work experience
• Experience working with software engineering teams building APIs, microservices, cloud-native applications, or distributed systems.
• Familiarity with modern architecture patterns including REST APIs, event-driven systems, microservices, and platform integrations.
• Experience partnering with engineering, architecture, data engineering, or data science teams.
• Ability to understand technical design discussions and make informed product tradeoff decisions.

Nice To Haves

• Exposure to AI/ML, Generative AI, LLMs, copilots, conversational AI, or intelligent automation solutions.
• Retail, convenience, e-commerce, or digital platform experience is a plus.

Responsibilities

• Identify opportunities where AI, automation, and intelligent workflows can create measurable business value.
• Partner with engineering, architecture, data science, and platform teams to evaluate and prioritize AI use cases.
• Define product success metrics related to user adoption, operational efficiency, automation effectiveness, and business outcomes.
• Understand emerging trends in Generative AI, Agentic AI, LLMs, and enterprise AI platforms and translate them into actionable product strategies.
• Collaborate closely with engineering teams to define product requirements involving APIs, microservices, integrations, event-driven architectures, and AI platforms.
• Participate in technical discussions regarding system capabilities, scalability, architecture tradeoffs, and platform dependencies.
• Translate complex business requirements into technical product requirements and user stories.
• Work with engineering teams to evaluate AI model performance, workflow effectiveness, and operational metrics.
• Work with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing.
• Support experimentation and rapid iteration through proof-of-concepts, pilots, and MVPs.
• Foster collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments.
• Advocate for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs.
• Act as the bridge between business stakeholders, engineering teams, data teams, and AI practitioners.
• Communicate technical concepts and AI capabilities in a way that is understandable to business stakeholders.
• Help establish best practices for responsible AI, experimentation, and product governance.

Benefits

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
• For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior