Product Quality Tester

British American Tobacco•Winston-Salem, NM

1d•Onsite

About The Position

Under general supervision, the Product Quality Tester performs quality inspections, product testing, sample collection, audits, and documentation activities to ensure products and materials meet quality, manufacturing, and regulatory standards. The role reviews and analyzes test results, identifies non-conformances, and communicates quality concerns to Quality and Manufacturing teams. Depending on the assigned area, the position may also support laboratory testing, production quality inspections, product trials, innovation projects, consumer complaint investigations, and other quality-related activities. Strong attention to detail, accurate recordkeeping, adherence to procedures, and the ability to work effectively in a manufacturing environment are required.

Requirements

High school diploma or GED.
Experience following detailed procedures, specifications, testing methods, sampling plans, and work instructions with a strong focus on accuracy and compliance.
Knowledge of quality inspection, sampling, testing processes, documentation, and recordkeeping, ensuring data integrity and accuracy.
Strong attention to detail when inspecting products, performing tests, recording data, and identifying quality issues or deviations.
Proficiency with computers and data entry systems, including the ability to accurately maintain records and retrieve information.
Ability to evaluate test and inspection results, identify quality or process concerns, and appropriately document and escalate issues.
Strong communication, teamwork, adaptability, and accountability skills, with the ability to work independently and in a fast-paced manufacturing environment.
Ability to meet the physical and environmental demands of a manufacturing setting, including standing for long periods, lifting up to 50 lbs., working around industrial equipment, and following PPE and safety requirements.

Nice To Haves

Experience in manufacturing, production, quality control, laboratory testing, or a related operational environment.

Responsibilities

Perform quality inspections and audits to ensure products and materials meet established specifications and standards.
Conduct sampling, testing, and equipment verification activities to maintain product quality and compliance.
Review and analyze test results to identify quality issues and non-conformances.
Document inspection findings, test results, and quality-related activities accurately.
Communicate quality concerns and deviations to Quality and Manufacturing teams.
Support laboratory testing, product qualification trials, and innovation projects as required.
Participate in consumer complaint investigations and root cause analysis activities.
Ensure compliance with manufacturing procedures, operating standards, and regulatory requirements.

Benefits

401(k) plan with pre-tax and post-tax savings opportunities; company match of 100% of employee contributions up to 6% of eligible compensation and an additional company contribution of 3%.
Comprehensive health and welfare benefits, including medical, dental, vision, and prescription drug coverage.
Health Savings Account start-up contribution for employees who elect the high-deductible health plan.
Health Care and Dependent Care flexible spending accounts.
On-site health clinics and fitness centers at manufacturing locations.
Employee assistance program with eight free counseling sessions per issue each calendar year for employees and dependents.
Company-paid life insurance and accidental death or dismemberment insurance.
Voluntary insurance options at group rates.
Tuition reimbursement and student loan support.
Dependent scholarship programs.
Free confidential personal financial counseling.
Charitable giving matching grants program.
Healthcare concierge service.
Volunteer service opportunities.
Extensive training opportunities, online learning platforms, and personalized growth programs.
Paid sick and personal time, vacation, company-recognized holidays, and annual personal holidays.
Paid parental leave and temporary reduced work schedule opportunity.
Funeral, short-term disability, long-term disability, jury duty, military, released time for children’s education, and community outreach leave; other paid leave as required by state or local law.
Opportunities for internal advancement and career development.