Product Quality Specialist - Orem, UT

Blendtec•Orem, UT

2d•Onsite

About The Position

Blendtec® is seeking an innovative and skilled Product Quality Specialist. The Product Quality Specialist oversees the Company’s quality assurance functions, including quality assurance engineering, in-process and final inspection, and supplier/vendor QA engineering. They will bring a collaborative, constructive, and energetic leadership style, paired with deep quality practice skills to lead the quality function for Blendtec. Ideal candidates will have experience with quality management systems, final inspection and testing of produced goods to determine compliance with stated quality standards or specifications, prior to release. This role will have accountability for quality control for the company. They will work directly with vendors and contract manufacturers on quality compliance. They will also support the company’s safety goals and objectives in connection with outside resources.

Requirements

Comprehensive knowledge of quality concepts and principles.
Performs complex tasks typically following established processes.
May lead and direct the work of other employees.
Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.
Bachelor's degree and at least 3 years of experience, ideally working with overseas contract manufacturing companies.
Solid experience in quality management in a manufacturing environment.
A history of proven delivery of tangible quality results including helping the business think about a quality and safety culture and organizational change.
Strong collaboration skills working across global, cultural, and geographically dispersed teams.
Ability to balance competing priorities and conflicting opinions and facilitate the best decisions for the business in an environment of ambiguity and rapid change.
Robust analytical and strategic skills with a track record of decision making based on both qualitative and quantitative data.
Deadline-driven, organized, and able to multitask.
The highest level of integrity and stellar judgment.
Strong written and verbal communication skills.

Responsibilities

Supports, improves, and oversees the company’s QMS.
Develops and administers testing procedures meant to verify quality or compliance of completed products.
Ensures that quality testing is conducted on a sample size large enough to be considered statistically representative of all goods produced.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products.
Recommends testing at various stages of the production process, to identify non-compliant items or batches as soon as possible and reduce waste.
Gate keeper for releasing goods to market or for sale.
Evaluates returned products to diagnose any quality concerns.
Leads quality improvements initiatives for the company to provide measurable improvements to product quality.
Implements corrective actions where necessary.
Participates in reviewing engineering designs to contribute quality requirements and considerations.
Engages with QA departments of outside vendors, including conducting incoming inspections, overseeing quarantines, owning returned merchandise authorizations and developing vendors QMS.
Performs finished goods audits, pilot inspections, standard work audits, and QMS training and audits.
Owns document control in accordance with industry standard best practices.
Develops processes and work instructions and updates the same.
Manages tool calibrations, including hipot/ground bond and scales.
Heads weekly quality committee and produces weekly quality and durability report.
Owns recall program and mock recalls.
Defines tracks and reports on key quality metrics.