Product Quality Engineering Intern

Motorola Solutions • Chicago, IL

3d • Onsite

About The Position

Join our global quality team as a Product Quality Engineer Intern to champion customer expectations and drive manufacturing excellence across our Land Mobile Radio (LMR) and Video product lines. In this hands-on role, you will apply structured problem-solving methodologies to resolve complex technical challenges across international supply chains and cross-functional engineering teams.

Requirements

• Familiarity with structured root-cause analysis frameworks (e.g., 8D, Lean Six Sigma concepts, or DMAIC).
• Exposure to workflow tools like JIRA and data analysis tools for tracking trends and metrics.
• Clear presentation and written communication skills with the ability to convey technical data to cross-functional partners and leadership.
• Detail-oriented, proactive team player with a passion for process improvement and customer advocacy.
• Currently pursuing a Bachelor’s Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical field with a graduation date no late then Dec. 2030

Responsibilities

• Initiate detailed quality plans to set clear project goals that align with customer requirements and deliverable benchmarks.
• Facilitate cross-functional root-cause investigations using the 8D methodology to resolve stop-ship/stop-build events efficiently.
• Drive complex problem resolution and manage customer complaints in JIRA, utilizing return data trends to champion design and manufacturing upgrades.
• Develop, track, and regularly report product quality KPIs and performance metrics to senior Supply Chain and Design Engineering leadership.
• Identify underlying process gaps and drive robust Preventive Actions to ensure recurring quality issues are eliminated.
• Work daily with global plant teams, Engineering, Technical Support, Service, and Order Management.

What This Job Offers

• Career Level: Intern