Product/Process Engineer Broadband Operations

Ciena • Ottawa, ON

45d

About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is advancing how the world connects, and this role sits at the center of that impact. As a Product/Process Engineer within Broadband Access Operations, this position provides the opportunity to own and shape the manufacturing lifecycle of passive optoelectronic products that enable reliable, high‑performance networks globally. This role offers meaningful technical ownership, global collaboration, and the ability to influence product quality, cost, sustainability, and scalability from introduction through high‑volume production. How you will make an impact:

Requirements

• Bachelor’s degree in an engineering discipline with 5+ years of experience in designing, manufacturing, or testing optoelectronic products
• Strong understanding of optical device principles, including lasers, modulators, detectors, optical sub‑assemblies, and transceivers
• Experience supporting high‑volume manufacturing environments with a focus on quality, reliability, and scalability
• Demonstrated expertise in product lifecycle management and product cost control
• Proven problem‑solving capability with the confidence to resolve complex technical issues locally and remotely
• Experience working effectively within global, cross‑functional teams
• Strong digital acumen with the ability to leverage data analysis and automation tools

Nice To Haves

• Advanced degree or professional certification in photonics or optoelectronics
• Knowledge of advanced packaging materials and recycling technologies
• Experience with automated test frameworks and statistical process control (SPC)
• Exposure to supplier and contract manufacturer management in a global manufacturing environment

Responsibilities

• Act as the manufacturing product authority for a portfolio of passive optoelectronic products, ensuring production readiness, reliability, and performance
• Define and maintain product structures, production requirements, and manufacturing processes in collaboration with Research and Development (R&D) and Supply Chain Operations
• Drive design for manufacturability (DFM), continuous improvement initiatives, and process optimization to improve yield, quality, and cost
• Own and maintain Process Failure Mode and Effects Analysis (PFMEA) to proactively mitigate risk and enhance product robustness
• Lead knowledge transfer and training initiatives for contract manufacturer operators and engineers to support operational excellence
• Manage product lifecycle activities from launch through mass production, including yield tracking, bill of materials optimization, and cost reduction
• Partner with Test Engineering to develop automated analysis tools and key performance indicators (KPIs) to monitor and improve manufacturing performance

Benefits

• Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time.
• We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level