Product Owner

AMA - Alberta Motor Association•Edmonton, AB

24d•Hybrid

About The Position

We’re on the lookout for a passionate, resourceful Insurance Product Owner, who is a great communicator, negotiator and facilitator. You’ll be a part of AMA Insurance’s agile delivery team responsible for gathering requirements from stakeholders and refining vision into clear requirements, user stories and acceptance criteria. If you’re objective-focused and deadline-driven, you might just be the person we’re looking for to join our team! AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance, and more, the opportunities to grow with us are almost limitless! Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done.

Requirements

You have post-secondary education/certification or actively pursuing it in an applicable functional or business designation.
You have at least three years of insurance industry/functional experience.
You understand agile project delivery methodologies.

Nice To Haves

Certification would be a bonus!
Experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms is a real plus.

Responsibilities

Report to the Director, Underwriting and Product, Insurance Services.
Develop relationships with insurance business partners to understand their operation and provide recommendations to solve strategic and operational needs.
Plan and prioritize stories within a sprint plan.
Participate in daily triage/scrum meetings to resolve issues, address changes and report on progress.
Collaborate with team members to ensure the sprint results in a working product that can be shared with leadership and key stakeholders.
Break down features into user stories to help deliver high-priority business value.
Provide and analyze data to make informed decisions and mitigate risks.
Evaluate problems and opportunities from both a business and customer perspective to determine the best approach.
Gather requirements to support solutions by conducting interviews, workshops, surveys, site visits, business process description, document analysis, use cases, tasks and workflow analysis.
Assists team members with understanding system functionality, resolving straight forward system maintenance or production issues.