Product Owner

Barclays•Wilmington, NC

1d•Onsite

About The Position

Embark on a transformative journey as a Product Owner. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role, the PO acts as the single point of accountability between marketing stakeholders, users, and technology delivery teams, translating marketing strategy into prioritized, actionable technology outcomes. This role blends agile product ownership with considerable MarTech domain knowledge, including marketing automation, customer data, content delivery, and analytics, while ensuring compliance, platform stability, and continuous value realization.

Requirements

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
High level of technical literacy (APIs, integrations, data flows) with the ability to work effectively with engineering teams.
Data driven product mindset, using analytics and insights to guide roadmap and prioritization strategies.
Confirmed ability to drive change management and user adoption across business teams.
Experience in banking or financial services, with ample understanding of security, compliance, data protection, and regulatory expectations for data and cloud solutions, supported by a relevant degree and extensive enterprise delivery experience.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Nice To Haves

Ample MarTech domain knowledge, including marketing automation, customer data, content management, and analytics.

Responsibilities

Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.
Demonstrate considerable ownership of product vision, backlog, and value delivery, acting as the clear voice of the customer.
Excel at prioritization and decision making, balancing business value, risk, and technical feasibility.
Effectively translate business and marketing needs into clear user stories and acceptance criteria.
Communicate confidently with both technical teams and business stakeholders to drive alignment.
Apply agile delivery practices to continuously improve outcomes and adapt to change.
Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information.
Influence or convince stakeholders to achieve outcomes.