Product Owner

S&S Healthcare • Cincinnati, OH

7d • $100,000 - $115,000 • Onsite

About The Position

The Product Owner is responsible for managing and enhancing our healthcare data integration and reporting capabilities. This position serves as a critical link between clients, vendors, and internal technical teams, ensuring business needs are clearly understood and translated into effective solutions. They will lead initiatives focused on optimizing EDI workflows, custom reporting outputs, and technical processes.

Requirements

• Proven experience as a Product Owner, Business Analyst, or similar role focused on technical delivery and client engagement.
• Strong understanding of EDI transactions, including 834, 837, and 835 files, and related healthcare data exchange processes.
• Proven ability to work with data teams to design and deliver custom reporting solutions based on complex business needs.
• Comfortable operating in Agile environments with tools like Jira and Confluence.
• Exceptional verbal and written communication abilities with a focus on translating complex technical topics into business-friendly language.
• Strong problem-solving skills with the ability to assess root causes, propose solutions, and drive resolution.
• Ability to meet client contractual and Business Associate Agreement requirements governing access to protected health information, including approved processing locations.
• Consistent availability during 9:00 AM – 5:00 PM ET for client calls, Agile ceremonies, and escalations.

Nice To Haves

• Familiarity with Cigna-specific data workflows and healthcare claims/eligibility processes is a plus.

Responsibilities

• Develop and communicate clear, actionable user stories and product requirements that align with healthcare and regulatory data standards.
• Collaborate with clients, vendors, and internal teams to understand integration and reporting needs, ensuring requirements are effectively captured and addressed.
• Manage key data exchange processes, including Cigna-specific technical flows, with accountability for monitoring, troubleshooting, and continuous enhancement.
• Drive initiatives to improve the efficiency, reliability, and scalability of EDI workflows and reporting solutions, particularly for healthcare transactions.
• Partner with engineering, data, and operational teams to ensure seamless delivery of technical solutions that support business goals.
• Support Agile ceremonies, including sprint planning and backlog grooming, to maintain momentum on key initiatives and ensure transparency across stakeholders.
• Identify opportunities to enhance system performance and user experience based on feedback, metrics, and industry best practices.
• Provide timely updates to leadership on project progress, risks, and outcomes, ensuring alignment with company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed