About The Position

The Product Owner is a member of the product management community, reports to a Product Manager, and connects business and technology to turn product strategy into delivery. In partnership with the Product Manager, business stakeholders, and technical teams, the role translates business goals and customer needs into a prioritized product backlog, clear requirements, user stories, and acceptance criteria. The Product Owner coordinates day-to-day product delivery, identifies blockers and dependencies, and coordinates releases to help ensure solutions meet functional and non-functional needs and deliver intended business outcomes. The role works in an Agile environment, continually reviewing business needs, refining priorities, and identifying opportunities and risks. It also maintains expert knowledge of assigned business processes, workflows, systems, and technologies; facilitates alignment across stakeholders; and partners with QA on test plans and testing cycles. The position is based at the Atlanta Office.

Requirements

  • 5–7 years of progressive Business Analyst or Product Owner experience.
  • Strong verbal and written communication skills, including communicating with business and technical stakeholders about priorities, delivery progress, and trade-offs.
  • Demonstrated analytical and problem-solving skills, including experience translating product strategy and business goals into technical products.
  • Experience managing technical delivery across the product development life cycle, including specifying, building, and testing mission-critical business applications, identifying blockers and dependencies, and coordinating releases.
  • Strong facilitation skills and ability to elicit requirements from varied stakeholders across organizational and geographical boundaries.
  • Proven ability to drive consensus across multiple stakeholders.
  • Strong attention to detail and experience analyzing business processes, workflows, and systems and applying technology to meet business needs.
  • Positive customer-service demeanor, ability to work well in a team, and desire to be proactive and grow professionally.
  • Ability to manage multiple concurrent projects following established procedures, with minimal direction, and provide real-time critical support.

Nice To Haves

  • Bachelor of Science in Computer Science or a related field preferred.
  • Insurance industry experience, preferably Medical Professional Liability or Property & Casualty Insurance.
  • Experience with customer education, onboarding, or digital adoption programs.

Responsibilities

  • Partner with the Product Manager to turn product strategy and roadmap priorities into an actionable delivery plan and prioritized backlog.
  • Review business needs, refine priorities, and identify opportunities and risks in an Agile environment.
  • Develop user stories and define acceptance criteria.
  • Build relationships with business and technology stakeholders and communicate priorities, progress, risks, and trade-offs.
  • Develop, maintain, and share expert knowledge of assigned business processes, workflows, systems, and technologies.
  • Coordinate technical delivery with engineering and business teams; identify blockers and cross-team dependencies, facilitate resolution, and coordinate release activities.
  • Participate in design reviews to validate proposed solutions against business needs.
  • Partner with the QA team to develop test plans and lead testing cycles.
  • Participate in the product management community by sharing delivery insights, customer feedback, and practices that strengthen business-technology collaboration.
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