Product Owner

Everstory PartnersAltamonte Springs, FL

About The Position

The Product Owner will serve as the key bridge between business stakeholders, internal development teams, and third-party application vendors. They will manage multiple application backlogs, prioritize work based on business value, and ensure that both internally developed and vendor-supported systems align with organizational goals. This position requires a balance of strategic planning and hands-on execution, ensuring technology solutions effectively support business operations.

Requirements

  • Bachelor’s degree in information systems, Computer Science, Business Administration, or related field; or equivalent experience and education.
  • 3 + years of experience working as a Product Owner, Business Analyst, or similar role supporting enterprise applications (such as ERP, CRM or operational business systems) in a multi-site environment.
  • Experience managing product backlogs and prioritizing work in Agile or iterative delivery environments.
  • Strong ability to translate business needs into technical requirements and user stories.
  • Experience in working with software vendors or third-party technology providers.
  • Excellent communication, stakeholder management, and organizational skills.
  • Ability to manage multiple initiatives and competing priorities.
  • Familiarity with Agile project management tools (Jira, Axure DevOps, ServiceNow, Confluence).
  • Background in system integrations, application lifecycle management, or product roadmap planning.

Nice To Haves

  • Certified Scrum Product Owner (CSPO) or similar Agile certification preferred.

Responsibilities

  • Manage a vendor systems backlog that includes vendor requests, configuration changes, customizations, and integration needs.
  • Manage and prioritize a custom development backlog, focusing on high-value features, enhancements, and bug fixes for internal development teams.
  • Make prioritization and trade-off decisions across both backlogs to maximize business value and delivery impact.
  • Translate business requirements into actionable items for both internal developers and vendor technical teams; ensure user stories meet the definition of ready and contain clear requirements, acceptance criteria, and business context.
  • Serve as the primary liaison between the organization and software vendors; collaborate with vendor teams to ensure alignment of product vision, roadmap priorities, and implementation timelines; ensure that vendor customizations and integrations support the company’s long term technology strategy.
  • Act as the acceptance authority for delivered features, enhancements and bug fixes; organize and coordinate user acceptance testing (UAT) to validate the systems meet real-world business requirements.
  • Develop and maintain a product roadmap aligned with organizational goals and operational priorities; balance and manage competing stakeholder priorities, clearly communicating the rationale behind product decisions.
  • Collaborate with technical teams and release management to coordinate application release, updates, and vendor-driven upgrades.
  • Support continuous improvement by gathering feedback and identifying opportunities to enhance system capabilities.

Benefits

  • Medical, Dental, Vision, Life, AD&D and STD Insurance
  • Tuition Reimbursement
  • Career Advancement and Training
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match
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