Product Owner- Configuration Experience

Pella Windows & Doors • Urbandale, IA

1d • Hybrid

About The Position

The Product Owner—Configuration Experience defines, designs, and optimizes the end-to-end user experience within Pella’s Configure, Price, Quote (CPQ) platform. Serving as the voice of the user, this role ensures that product configuration, question-and-answer flows, visualizations, navigation, and digital interactions are intuitive, efficient, and aligned with customer and business needs. The role works across Product Management, Sales, Customer Experience, Digital, Design, and Technology teams, owns the CPQ experience roadmap, and translates business requirements into user-centered solutions that improve usability, drive adoption, reduce complexity, and differentiate Pella’s quoting and configuration experience.

The Product Owner plays a leadership role in Pella’s McKinley transformation and Enterprise Configurator initiatives, shaping how customers, sales representatives, dealers, and internal users interact with the CPQ platform across brands and product portfolios. The position is hybrid in Pella, Iowa, or Urbandale, Iowa, and requires approximately 25% travel.

Requirements

• Bachelor’s or graduate degree in Business, Business Administration, Marketing, Computer Science, or Engineering.
• A minimum of 3–5 years of experience in a professional setting.

Nice To Haves

• Working technical product knowledge and knowledge of Pella’s go-to-market approach.
• Prior strategic market analysis or product management experience.

Responsibilities

• Own the end-to-end CPQ user experience, including configuration, quoting, visualization, and product-selection workflows.
• Define and prioritize experience improvements that simplify complex product offerings and streamline interactions.
• Advocate for customers and users throughout the product development lifecycle.
• Develop and maintain the CPQ user-experience vision and roadmap.
• Design and optimize configuration journeys, including question-and-answer flows, option dependencies, business rules, and guided selling experiences.
• Evaluate configuration pathways to reduce user effort, remove friction, and improve quote accuracy.
• Partner with Product Management and Engineering to translate product complexity into a clear user experience.
• Refine workflows using user feedback, analytics, and business outcomes.
• Own the strategy and execution of product visualization capabilities within the configuration experience.
• Define requirements for imagery, rendering, product previews, design tools, and visualization enhancements.
• Partner with digital, design, and technology teams to deliver engaging visual experiences that accurately represent product selections.
• Ensure visualization experiences align with product data, configuration rules, and brand standards.
• Manage and prioritize the CPQ experience backlog based on measurable customer and business value.
• Define user stories, acceptance criteria, and business requirements for experience-related capabilities.
• Collaborate with development teams through design, build, testing, and deployment.
• Support user acceptance testing and validate intended business and user outcomes.
• Measure feature adoption, user satisfaction, and experience performance to guide improvements.
• Partner with Sales, Product Management, Customer Experience, Marketing, Digital, Engineering, and IT to align business objectives with user-experience priorities.
• Facilitate workshops and working sessions to gather requirements, validate concepts, and support decision-making.
• Communicate the experience vision, priorities, and roadmap updates to organizational stakeholders.
• Serve as a liaison between business teams and technical delivery teams.
• Support Enterprise Configurator and McKinley initiatives by defining future-state experiences across CPQ and related digital platforms.
• Align experience design with product data structures, configuration logic, and enterprise platform capabilities.
• Drive consistency across brands, channels, and customer touchpoints.
• Identify opportunities to use emerging technologies and digital capabilities to improve the quoting and buying experience.

Benefits

• Individualized talent development plans.
• Cross-functional experiences.
• Opportunities for career advancement through personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level