Product Owner - Temporary

Air Canada•Dorval, QC

About The Position

Working under the direction of the Manager, Digital Product, the Product Owner for Crew OpsMOD is responsible for representing business needs and ensuring delivery of solutions that support crew scheduling, tracking, planning, and pay processes. This role combines strong operational expertise with product ownership accountability. The Product Owner ensures that delivered capabilities align with business priorities, contractual obligations, and regulatory requirements, while delivering measurable value to the organization. This role is suited for an experienced crew operations professional who brings both deep domain expertise and the ability to lead product decisions. The Product Owner plays a critical role in ensuring that OpsMOD delivers practical, reliable, and high-value solutions that meet the needs of the business and its stakeholders.

Requirements

Significant experience in crew scheduling, planning, tracking, or pay environments (typically 3+ years preferred)
Ability to translate business needs into clear, structured requirements
Strong analytical and problem-solving skills
Ability to make decisions and manage competing priorities under pressure
Excellent written and verbal communication skills
Product ownership mindset with accountability for outcomes
Strong collaboration and teamwork across business and technology teams
Sound judgment and decision-making
High attention to detail with a focus on quality and accuracy
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment.
Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Nice To Haves

Familiarity with crew systems (e.g., Netline, Jeppesen, PBS or equivalent) is an asset

Responsibilities

Own and manage the product backlog for Crew OpsMOD-related capabilities
Define, prioritize, and continuously refine business requirements based on operational needs
Make informed decisions on scope, trade-offs, and priorities to maximize business value
Partner with leadership to support product vision and roadmap development
Act as the primary liaison between operations, business stakeholders, and delivery teams
Engage stakeholders across Crew Scheduling, Tracking, Planning, and Pay functions
Balance competing priorities to ensure timelines are met
Translate business needs into clear, actionable requirements and user stories
Define acceptance criteria and ensure solutions meet business expectations
Support testing strategy including functional, regression, and user acceptance testing (UAT)
Validate that delivered solutions meet business requirements and operational realities
Provide structured feedback to ensure usability, accuracy, and completeness
Review and validate user guides, training materials, and system documentation
Ensure content accurately reflects business processes and system