Product Owner

Federal Reserve System • New York, NY

6d • $156,000 - $206,000 • Onsite

About The Position

The Product Owner supports the Operations and Resiliency (O&R) product portfolio by working with business counterparts and stakeholders to deliver technology solutions that advance the Group’s mission and objectives. O&R oversees financial accounts and services, currency distribution for the Second District, gold safekeeping operations for the Federal Reserve System, and operational support including law enforcement, business continuity, and resiliency. The role is part of the Strategy and Product Advancement team, which partners with Bank stakeholders to deliver a high-value product portfolio and access to technology services.

The Product Owner defines product vision and roadmaps, monitors objectives and KPIs, manages requirements and backlogs, and coordinates design, testing, releases, training, and user adoption. The position works with business leaders, stakeholders, development squads, Scrum Masters, and technical teams to deliver user-centered products and capabilities aligned with business objectives, Bank priorities, and governance requirements. The position is full-time, regular, exempt, first shift, and performed onsite with teams, with some flexibility from time to time.

Requirements

• Experience in product management and ability to understand and address business leadership and user needs.
• Strong integration mindset, including managing product dependencies across product lines and balancing competing priorities between business areas and technology teams.
• Proven experience facilitating agile ceremonies, managing backlogs, tracking team metrics, and leading cross-functional teams in an agile environment.
• Strong stakeholder management skills and ability to influence through negotiation and personal leadership.
• Strong written and verbal communication skills, including ability to articulate complex ideas to technical and non-technical audiences across governance forums.
• Experience developing strategic product roadmaps aligned with business objectives and translating requirements into deliverable solutions.
• Understanding of technology platforms in a highly regulated environment.
• Data-driven decision-making approach and experience defining, monitoring, and interpreting product KPIs.

Nice To Haves

• Proficiency in data analysis and visualization tools, particularly Tableau, Alteryx, and Qualtrics.
• Proficiency with Microsoft Power Platform tools.

Responsibilities

• Define and communicate product vision and roadmaps with measurable outcomes aligned with business objectives.
• Use market knowledge, innovative thinking, and research to identify trends and develop user-centered product requirements.
• Define, monitor, and communicate product objectives, KPIs, and results aligned with Bank priorities and technology roadmaps.
• Drive cross-functional alignment and collaborate with business line executives on product strategy from inception through production.
• Manage technology needs across Operations and Resiliency functions, including defining, prioritizing, and managing product requirements and backlogs based on customer needs, business objectives, and risk remediation.
• Coordinate demonstrations, user feedback sessions, release management, training, and onboarding to support user adoption of product features.
• Collaborate with development squads and UAT coordinators to design, test, and deliver products, capabilities, and enhancements.
• Communicate product plans, roadmaps, and progress to internal stakeholders and leadership.
• Represent the customer and advocate for customer needs throughout the product lifecycle.
• Coordinate stakeholder communication and decision-making in line with governance requirements, including preparing and delivering product proposals and messaging to governance forums.
• Partner with Scrum Masters and technical teams in agile ceremonies, adapting to changing priorities across platform squads.
• Promote agile behaviors and continuously improve processes and tools to enhance team productivity and product quality.

Benefits

• Educational assistance, career development tools, and stretch opportunities.
• Parental leave, adoption assistance, backup dependent and elder care, and college planning resources.
• Comprehensive insurance plans and leave policies.
• Onsite Health & Wellness Center and onsite Fitness Center.
• Pension plan.
• 401(k) with generous match.
• Financial planning resources.
• Subsidized public transportation program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed