Product Owner SR

Sagent

23h•Hybrid

About The Position

We are a pioneering force in financial technology, specializing in innovative SaaS-based solutions for mortgage servicing. As a key influencer in our Product department, we are seeking a seasoned Senior Staff Product Owner to take a leadership role in the entire life cycle management of our technology/digital product.

Requirements

Bachelor’s degree in business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.
Proven experience in a product owner role within the financial or mortgage servicing industry.
Exceptional organizational and communication skills.
Ability to work independently and collaboratively in a dynamic environment.
Proficient in using design thinking techniques and tools for product definition.
Familiarity with scrum/agile development techniques and tools.
Strong project management skills with the ability to manage the entire product life cycle.
Excellent communication skills to effectively engage with development teams and stakeholders.
Analytical mindset with a focus on continuous improvement.
Hands-on servicing transfer experience, including loan boarding, service releases, data mapping, reconciliation, and post-transfer operational support — ideally with exposure to non-Sagent transfer processes and tools.
Operator-level understanding of how transfers impact downstream servicing functions such as escrow, payment processing, loss mitigation, customer communications, and regulatory reporting.
Product and systems-thinking mindset, with the ability to translate operational pain points and cross-system dependencies into scalable tools, workflows, or product requirements rather than manual workarounds.
Track record of process improvement and proactive risk identification, anticipating transfer issues before they occur and redesigning processes to improve efficiency, accuracy, and scalability.
Strong collaboration and problem-solving skills across operations, compliance, engineering, and product teams, with comfort tackling ambiguous problems and a strategic lens toward long-term solutions.

Responsibilities

Apply a strong theoretical knowledge base to set and achieve goals through independent and influential work.
Demonstrate specific functional expertise, typically gained through experience and formal education.
Provide advanced technical leadership and guidance as a project manager, leveraging extensive technical expertise.
Manage the entire life cycle of a technology/digital product, including purpose, definition, design, planning, development, prototyping, and testing.
Apply design thinking techniques, such as user stories, wireframing, and prototyping, to define product features.
Develop the product roadmap based on effort sizing and overall value to the business.
Frequently engage with development teams and business stakeholders for sprint reviews and feedback sessions.
Collaborate closely with cross-functional teams to ensure alignment with product development goals.
Utilize team scrum/agile development techniques, including continuous delivery and field trials.
Leverage tools for team collaboration, product testing, issue tracking, and backlog management.