Product Owner - OMS

Illumina Technology Solutions

22h•Remote

About The Position

We are seeking an experienced Product Owner – Order Management System (OMS) with strong OMS expertise to lead the development and transformation of a custom Order Management System supporting both B2C and B2B commerce. The ideal candidate will possess deep domain knowledge and the ability to translate complex business workflows into scalable product capabilities within a modern, microservices-based architecture. This role requires a strong ability to reverse-engineer existing OMS platforms, define future-state product capabilities, and drive disciplined quarterly execution across PODs.

Requirements

Bachelor’s degree in Business, Computer Science, Engineering, or related field
Minimum 10+ years of experience as a Product Owner, Product Manager, or similar product leadership role
Strong hands-on experience with Order Management Systems (OMS)
Experience with custom OMS solutions or enterprise OMS platforms such as IBM Sterling OMS, Manhattan OMS, or Fluent Commerce
Strong understanding of order lifecycle management, inventory control, fulfillment operations, and returns processing
Experience supporting both B2C and B2B commerce business models
Proven ability to manage product backlogs, roadmaps, sprint planning, and Agile ceremonies
Strong analytical, problem-solving, and decision-making skills
Excellent communication, stakeholder management, and leadership skills
Ability to work independently and collaboratively in remote or hybrid environments

Nice To Haves

Experience in Retail, eCommerce, or omnichannel commerce environments
Exposure to cloud platforms such as Microsoft Azure, AWS, or GCP
Experience working within distributed Agile POD structures
Familiarity with modern API ecosystems and enterprise integrations

Responsibilities

Own and manage the OMS product backlog, roadmap, and feature prioritization
Translate business requirements into detailed features, user stories, and acceptance criteria
Drive end-to-end delivery for assigned PODs, ensuring timely execution and quality outcomes
Partner with stakeholders to align product initiatives with business objectives
Define and deliver core OMS capabilities including order capture, orchestration, inventory management, fulfillment, and returns
Ensure product capabilities support both B2C and B2B commerce workflows
Optimize order lifecycle processes for efficiency, scalability, and customer experience
Analyze existing OMS implementations, workflows, and integrations
Identify business rules, operational edge cases, and system dependencies
Translate current-state processes into future-state product features, workflows, and scalable solutions
Define quarterly product goals, milestones, and measurable outcomes
Break down objectives into POD-level execution plans and sprint deliverables
Ensure predictable feature delivery through disciplined planning and tracking
Monitor progress, risks, and dependencies across delivery teams
Work closely with engineering teams on API-first and microservices-based architecture
Define and prioritize integrations with eCommerce, ERP, payment, shipping, and third party platforms
Collaborate with architects, developers, QA, and project managers for successful product releases