Product Owner II — Sales & Solution Design

SpryPoint

17h • Remote

About The Position

The Product Owner - Sales & Solution Design sits at the centre of Product Owner & Sales communication. This role operates on the left side of the delivery lifecycle — engaging during RFP responses, sales pursuits, and the Solution Design and BRD work that defines what we deliver — so the work we commit to is work we can actually deliver. This role operates with a deliberate 50/50 split: half the time, you are embedded alongside Sales bringing product expertise to RFP responses, pursuits, and customer conversations during the sales cycle, the other half, you lead Solution Design and BRD sessions directly with customers, defining the work to be done before it becomes contractual scope. You lead each engagement and own the outcome. You contribute your own product and integration expertise directly, and coordinate the contributions of Product Owners, Engineering Leads, UI/UX designers, and other technical specialists whose depth is required to complete the solution. You'll have real authority to: Highlight risks: where proposed solutions stretch the product, integration boundaries, or roadmap alignment Retrieve and translate customer needs into work Product Owners can plan Engage the right specialists for each engagement — Product Owners, Engineering Leads, UI/UX designers, technical SMEs — bringing them in to contribute their expertise while you keep the engagement moving and the deliverables cohesive Push back on commitments that aren't feasible, and propose alternatives that are Author or co-author SOW solution language for enhancements and integrations

Requirements

• 3+ years as a Product Owner, Solution Consultant, or equivalent role ( BA with PO scope, Technical Product Manager, Pre-Sales Engineer) in B2B, with personal experience producing Solution Design documents and BRDs
• Experience operating across both Product and Sales/Pre-Sales contexts — Product Owners who've supported pursuits, Solution Consultants and Pre-Sales Engineers who've embedded in customer Solution Design, or current POs looking to broaden upstream
• Demonstrated experience leading Solution Design or discovery sessions with external clients
• Comfortable orchestrating cross-functional work — you know when to contribute directly, when to engage a specialist, and when to coordinate multiple contributors into a coherent output
• Estimation discipline — you understand the difference between order-of-magnitude and committed estimates, and can defend an estimate under pressure from Sales
• Strong written communication — your Solution Designs, BRDs, and SOW language are clear enough that another Product Owner picks them up and builds without redoing discovery
• Strong facilitation — you lead rooms with mixed business, technical, and customer participants and leave with consensus
• Comfortable with ambiguity — go toward unclear scope and bring back clarity
• Risk identification — frame risks in a way that drives action, not just flags them
• Fluent in Jira and Confluence; active use of modern AI tooling in your workflow

Nice To Haves

• Hands-on experience with utility Customer Information Systems (CIS), utility billing, meter-to-cash, customer self-service portals, or mobile field tools
• Prior B2B SaaS experience contributing to RFPs and SOWs — you've personally written solution language that became contractual scope
• Integration and API fluency — comfortable reading API docs, reasoning about authentication, error handling, payment processors, and third-party connectors
• Experience working alongside enterprise sales cycles — vendor selection, RFP / RFI responses, pre-sales solutioning

Responsibilities

• You are the customer voice in the Product Owner and development organizations, ensuring sales-cycle and Solution Design commitments are translated into product work that Delivery POs can build with confidence.
• Retrieve open commitments, customer questions, and Solution Design outputs from Sales and Solutions Architects
• Translate sales-cycle commitments into clearly defined Epics so Product Owners can plan and prioritize accordingly
• Hand off Solution Design documents, BRDs, and well-defined work to Delivery POs with minimal rework
• Identify systemic issues and bring them to the Group Product Manager with a recommended path forward
• You provide product expertise to Sales during pursuits and lead Solution Design and BRD work with customers, defining scope before it becomes contractual.
• Own the product-side response to technical and product expert questions on RFPs — contributing directly and coordinating with Product Owners, Engineering Leads, and SMEs when deeper domain knowledge is needed
• Lead customer-facing Solution Design and BRD sessions, engaging Product Owners, Engineering Leads, and UI/UX designers as the scope requires
• Author or co-author SOW solution language — precise, contractually defensible, and clear enough for Delivery POs to act on later
• Review proposals before submission for product feasibility, roadmap alignment, and accuracy — flagging risks or gaps to the Group Product Manager and Sales lead
• Align proposed work to the product roadmap, flagging misalignment to the Group Product Manager early
• Collaborate with Sales, Solutions Architects, the Proposal team, and Clients to facilitate solution definition

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• Competitive Total Rewards - Comprehensive compensation package that grows with you
• Complete Setup - MacBook + $800 to create your ideal home workspace
• Total Wellness - Health, dental, vision, and life insurance from day one
• Recharge Time - Generous PTO and unlimited sick days
• Future Security - RRSP (Canada) and 401k (US) matching programs
• Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
• Team Connection - Annual company events and team offsites that bring us together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed