Product Owner I

Frost•San Antonio, TX

20h

About The Position

The Product Owner I engages and collaborates with a single team for a product focus area to implement Frost’s vision for elegant, secure products and services that improve people’s financial lives. The role uses innovation, communication, and continuous improvement to enhance the Frost user experience, while providing top-quality service with integrity, caring, and excellence. The Product Owner collaborates with cross-functional teams and stakeholders to research product needs, communicate project impact and plans, define requirements and acceptance criteria, manage the product backlog, and guide projects toward relevant, reliable products that deliver business value. The role also documents and analyzes processes, ensures features meet business and system requirements, and identifies opportunities to improve processes and systems using technology and resources efficiently.

Requirements

Bachelor’s degree in a related field or equivalent work experience.
Strong analytical thinking and problem-solving skills.
Proactive, entrepreneurial, and collaborative mindset.
Proficiency in Microsoft computer applications.
Excellent written and verbal communication skills.

Nice To Haves

Experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field.
Experience with digital technologies, including desktop and mobile platforms.
Experience with Agile methodologies, including Scrum and Kanban.

Responsibilities

Collaborate with a cross-functional team to deliver products and services aligned with Frost’s vision for elegant, useful, and secure technology.
Communicate a project’s impact on the quadruple bottom line, priority, development approach, and release plan to internal and external stakeholders.
Build relationships with customers, users, subject matter experts, and stakeholders to research product spaces, current products and services, and potential approaches and technologies.
Develop solution descriptions and acceptance criteria for team use, and communicate business needs to IT support teams.
Monitor pending project status to help the team focus on relevant products with reliable architecture and appropriate delivery speed; adapt projects as needed to maximize value.
Write project requirements and acceptance criteria to ensure feasibility and business value; estimate project size and define a minimum viable product (MVP).
Establish a product backlog that directs work to an implementation team.
Document current and proposed processes and analyze the impact of integrating process changes.
Ensure new features and programs meet business and system requirements.
Evaluate potential process and system improvements, prioritize future projects, and redesign operational processes to use technology and resources more efficiently.
Perform other duties as assigned.
Act with integrity, caring, and excellence to achieve all-win outcomes.