About The Position

The Business Analyst and Product Owner for Data & Analytics serves as the bridge between CITY HOME business leaders and the technology team. The role works with executives, department leaders, and associates to understand the questions they need answered and decisions they need to make, then translates those needs into clear requirements for technology delivery. The position owns the backlog for data and analytics initiatives and ensures solutions deliver useful business insights. This is not a hands-on engineering or dashboard-development role. The focus is on discovering needs, defining requirements, and confirming that delivered solutions meet them. The role is full-time, Monday through Friday during standard business hours, on a hybrid schedule: onsite Tuesday through Thursday and remote Monday and Friday. The employee must be available during Eastern Time business hours. The position is based in Tamarac and reports to the Manager of Product Office.

Requirements

  • 3–5 years of experience as a Business Analyst, Product Owner, or Data Analyst, with a track record of gathering requirements and delivering data or reporting solutions.
  • Proven experience interviewing non-technical stakeholders, uncovering the business problem behind a request, and documenting it clearly.
  • Strong analytical skills and comfort reading, interpreting, and questioning data to inform decisions.
  • Excellent written and verbal communication skills, including the ability to explain technical concepts to business leaders and business needs to technical teams.
  • Experience managing a product backlog using Agile/Scrum methodologies.
  • Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker, from a consumer and requirements perspective.
  • Working knowledge of Jira and Confluence for backlog management and documentation.
  • Valid Florida driver's license.
  • Ability to work during Eastern Time business hours.
  • Ability to perform prolonged desk-based sitting, both onsite and remotely.

Nice To Haves

  • Experience working directly with a data or engineering team on requirements for reporting, dashboards, or data platforms.
  • Familiarity with data governance, data quality, and metric standardization practices.
  • Basic SQL literacy for validating data and answering simple questions.
  • Certified Scrum Product Owner (CSPO), CBAP, or equivalent certification; an equivalent Agile certification is also noted as a plus.
  • Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, or equivalent practical experience.
  • Experience with SQL or querying data directly.

Responsibilities

  • Lead requirements-gathering sessions to understand stakeholder business processes, reporting needs, and decision-making needs.
  • Translate business questions and KPIs into requirements, user stories, and acceptance criteria for the technology team.
  • Define the data needed for initiatives, where it resides, how it should be defined, and what success looks like.
  • Own and prioritize the product backlog for data and analytics initiatives, balancing stakeholder requests with technical feasibility.
  • Represent the business in Agile ceremonies, including Sprint Planning, Backlog Refinement, Sprint Review, and Retrospectives.
  • Validate dashboards, reports, and data products against business requirements and drive user acceptance testing.
  • Help establish consistent metric definitions and data governance standards across departments.
  • Present analytics priorities, KPIs, and product updates to business stakeholders and senior leadership.

Benefits

  • Competitive and transparent compensation, including visibility into Associate-level pay ranges within the department.
  • Opportunity for performance-based and profit-sharing bonuses.
  • Paid vacation and sick time.
  • Paid parental leave.
  • Opportunity for a flexible work environment and schedule, varying by department and role.
  • Community involvement and volunteer opportunities.
  • Free virtual healthcare services for associates enrolled in medical plans.
  • Medical plan options include employer-funded HSA options.
  • Vision coverage.
  • 100% employer-paid dental option available to all associates.
  • Employee Assistance Program (EAP).
  • Employer-sponsored life and disability insurance options.
  • Voluntary insurance options, including accident, hospital, and critical care coverage.
  • 401(k), with associates 100% vested once enrolled and a discretionary company match.
  • Roth 401(k) option.
  • Financial wellness webinars.
  • Training for professional development.
  • Individual Development Plan, varying by department.
  • Associate purchase discount program.
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