About The Position

The Business Analyst and Product Owner for Data & Analytics bridges CITY HOME’s business leaders and technology team. The role works with executives, department leaders, and associates to understand the questions they need answered and decisions they need to make, then translates those needs into clear requirements for the technology team. The role owns the backlog for data and analytics initiatives and ensures delivered solutions provide the insights the business needs. It is not a hands-on engineering or dashboard development position; its focus is discovering needs, defining requirements, and confirming solutions meet them. The position is full-time, Monday through Friday, during standard business hours, and requires availability during Eastern Time business hours. The hybrid schedule is onsite Tuesday through Thursday and remote Monday and Friday. The role reports to the Manager of Product and is based in Tamarac, Florida.

Requirements

  • 3–5 years of experience as a Business Analyst, Product Owner, or Data Analyst, with a track record of gathering requirements and delivering data or reporting solutions.
  • Proven ability to interview non-technical stakeholders, uncover the business problem behind a request, and document it clearly.
  • Strong analytical skills and comfort reading, interpreting, and questioning data to inform decisions.
  • Excellent written and verbal communication skills, including explaining technical concepts to business leaders and business needs to technical teams.
  • Experience managing a backlog using Agile/Scrum methodologies.
  • Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker, from a consumer and requirements perspective.
  • Working knowledge of Jira and Confluence for backlog management and documentation.
  • Valid Florida driver's license.
  • Ability to work onsite Tuesday through Thursday, remotely Monday and Friday, and during Eastern Time business hours.
  • Prolonged sitting and desk-based work, both onsite and remote.

Nice To Haves

  • Experience working directly with a data or engineering team on requirements for reporting, dashboards, or data platforms.
  • Familiarity with data governance, data quality, and metric standardization.
  • Basic SQL literacy for validating data and answering simple questions.
  • Certified Scrum Product Owner (CSPO), CBAP, or equivalent certification.
  • Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, or equivalent practical experience.

Responsibilities

  • Lead requirements-gathering sessions with stakeholders to understand business processes, reporting needs, and the decisions behind them.
  • Translate business questions and KPIs into requirements, user stories, and acceptance criteria for the technology team.
  • Define the data needed for each initiative, where it resides, how it should be defined, and what success looks like.
  • Own and prioritize the product backlog for data and analytics initiatives, balancing stakeholder requests with technical feasibility.
  • Represent the business in Agile ceremonies, including Sprint Planning, Backlog Refinement, Sprint Review, and Retrospectives.
  • Validate delivered dashboards, reports, and data products against business requirements, and drive user acceptance testing.
  • Help establish consistent metric definitions and data governance standards across departments.
  • Present analytics priorities, KPIs, and product updates to business stakeholders and senior leadership.

Benefits

  • Competitive and transparent compensation, with visibility into Associate-level pay ranges within the department.
  • Opportunity for performance-based and profit-sharing bonuses.
  • Associate well-being and workforce and demand planning for leveled workload.
  • Paid vacation and sick time.
  • Paid parental leave.
  • Opportunity for a flexible work environment and schedule, varying by department and role.
  • Community involvement and volunteer opportunities.
  • Free virtual healthcare services for Associates enrolled in medical plans.
  • Medical options, including employer-funded HSA options.
  • Vision coverage.
  • 100% employer-paid dental option available to all Associates.
  • Employee Assistance Program (EAP).
  • Life and disability insurance, including 100% employer-sponsored options.
  • Voluntary insurance options, including accident, hospital, and critical care coverage.
  • 401(k), with Associates 100% vested upon enrollment and a discretionary company match.
  • Roth 401(k) option.
  • Financial wellness webinars.
  • Growth opportunities, with 90% promoted from within.
  • Access to training for professional development.
  • Individual Development Plan, varying by department.
  • Associate purchase discount program.
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