In person Interview Pref)

NTT DATA Services•Charlotte, NC

4d•$87,720 - $131,580•Hybrid

About The Position

NTT DATA is seeking a Product Owner / Business Analyst - Payments to join their team. This is a full-time, hybrid role with a preference for in-person interviews. The successful candidate will engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance. They will conduct requirements elicitation sessions, translate client needs into user stories and functional specifications, and manage the product backlog. The role involves active participation in Agile ceremonies, serving as a point of contact for functional queries, and reviewing solution designs for alignment with payments, cash management, and corporate banking workflows. Collaboration with technology teams on system integrations, support for UAT activities, and analysis of various payment flows (SEPA, CHAPS, CHIPS, FEDWIRE, ACH, SWIFT) are key responsibilities. The role also requires close work with risk and compliance teams to ensure adherence to Fraud, AML, KYC, and Sanctions requirements, providing status updates, identifying and resolving risks, and maintaining product and domain knowledge. Post-implementation support, including issue analysis, is also part of the role.

Requirements

8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking
5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews
6+ years of hands-on experience working in Payments domain, supporting EMEA and North America payment schemes
5+ years of experience with Payments processing and messaging, including: SEPA, CHAPS, CHIPS, FEDWIRE, ACH, SWIFT (MT/MX) and ISO 20022
4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies
3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces
2+ years of experience in a client-facing role, managing business stakeholders and cross-functional teams
Strong experience using Agile tools such as JIRA, Confluence, or equivalent
Bachelors in computer science or equivalent work experience

Nice To Haves

Experience working on Payments Transformation or Modernization programs
Exposure to ISO 20022 migration or coexistence initiatives
Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking
Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG)
Experience with API-based integrations, microservices, or event-driven architectures
Familiarity with real-time and instant payment schemes
Exposure to regulatory or compliance-driven initiatives within banking
Experience supporting cloud-based banking platforms or SaaS solutions
Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA
Prior experience working in onsite–offshore delivery models
Strong documentation skills using tools such as Confluence or similar knowledge platforms

Responsibilities

Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance
Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams
Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria
Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints
Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
Act as the primary point of contact for functional queries from development, testing, and client teams
Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows
Collaborate with technology teams to validate upstream and downstream system integrations
Support UAT activities, including test scenario definition, defect triage, and coordination with client users
Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance
Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements
Provide regular status updates to clients and internal stakeholders on scope, progress, and risks
Identify gaps, dependencies, and risks early and work with teams to drive resolution
Continuously build and maintain strong product and domain knowledge to advise clients on best practices
Support post-implementation activities, including production issue analysis and root cause support