Product Owner - Annuity Platform Transformation

Pacific LifeCharlotte, NC
Hybrid

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Product Owner - Annuity Platform Transformation lead to join our Annuity Administration Team in Newport Beach, CA; Omaha, NE; or Charlotte, NC. As a Lead Product Owner you will move Pacific Life, and your career forward, by driving a multi-year Annuity Platform Transformation Initiative, focused on modernizing legacy platforms into scalable, API-driven, cloud-native solutions. This role is pivotal in bridging business strategy and technical execution, ensuring that complex legacy systems are transformed into modern, resilient, and future-ready platforms. This is a multi-year initiative that focuses on modernizing the Annuity Platform ecosystem and surrounding capabilities. The objective is to reduce technical debt, improve scalability, simplify integrations, and leverage cloud-enabled architecture to support long-term transformation and operational efficiency. The ideal candidate brings a combination of strong cloud transformation experience, deep technical fluency, and the ability to lead cross-functional teams through ambiguity and large-scale change. You will work closely with Engineering, Architecture, and Business stakeholders to ensure that transformation efforts deliver measurable business value, operational efficiency, and improved customer experience.

Requirements

  • 10+ years in System Analysis/Product Ownership or other IT related roles in Technology Domain.
  • Bachelor's degree in computer science, MIS, Information Systems or engineering fields, or equivalent experience.
  • Experience working in legacy environments undergoing modernization or transformation.
  • Ability to balance short-term delivery needs with long-term platform goals.
  • Understanding how to translate business wants and needs into technical specifications (i.e. User Stories, Features, Acceptance Criteria, Etc.).
  • Experience working with backlog management, collaboration, and visualization tools.
  • Experience working on a project with multiple stakeholders and competing priorities or initiatives.
  • Excellent organizational skills with a self-starter mentality and resourcefulness in solving problems to ensure teams have what they need to deliver.

Nice To Haves

  • Strong understanding of cloud architecture principles, especially on Amazon Web Services (AWS).
  • Experience with key services such as compute, storage, networking, and serverless architectures.
  • Working knowledge of designing scalable, resilient, and cost-optimized cloud solutions.
  • Good understanding of microservices architecture and how to break down monolithic systems.
  • Familiarity with CI/CD pipelines and automated deployment processes.
  • Experience in Insurance / Financial Services (Annuity or Life Insurance)
  • Exposure to AI/Automation in modernization initiatives

Responsibilities

  • Define and own the modernization roadmap focused on reducing technical debt, improving operational efficiency, and enabling cloud-ready capabilities for future-state architecture.
  • Prioritize across tech debt reduction, platform modernization, and new capabilities
  • Ensure clear user stories, acceptance criteria, and delivery outcomes
  • Act as the voice of the customer and business stakeholders
  • Lead cross-functional coordination across Engineering, Architecture, QA, and Business
  • Manage interdependencies, risks, and delivery timelines
  • Establish governance for tracking progress and value realization
  • Lead end-to-end platform modernization initiatives focused on improving scalability, reducing technical debt, and enabling cloud-native integration and service capabilities.
  • Experience supporting or leading cloud transformation initiatives in partnership with architecture and engineering teams.
  • Support transformation by gradually replacing legacy systems and adopting modern design approaches such as API-based and event-driven solutions.
  • Enable adoption of AWS services, CI/CD pipelines, and DevOps practices

Benefits

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation
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