Product Operations Specialist, Air Defense C2

Anduril • Irvine, CA

7d • Hybrid

About The Position

The Air Defense C2 team owns the compute and infrastructure backbone that fuses sensors and effectors into a single, coherent air defense picture. This role is the operational connective tissue between the field, product, and engineering for that compute. As a Product Operations Specialist on the Air Defense C2 team, you'll help keep our C2 compute program running smoothly at scale by supporting the operational backbone that connects the deployed fleet to the teams who build, ship, and sustain it. Working closely with senior team members, you'll maintain our systems of record, execute and improve process and tooling, and contribute to the feedback loop that turns field failures, readiness signals, and deployment friction into structured, prioritized insight for engineering, product, and program stakeholders. You'll partner with product, engineering, program management, deployment operations, and sustainment to translate what's happening in the field into action. This role reports into the Air Defense C2 program team and offers significant room to grow scope and ownership over time.

Requirements

• Bachelor's degree, or equivalent professional experience in lieu of a degree
• 2+ years of experience in product operations, technical operations, program/product support, or a comparable role in a high-energy, fast-paced startup, hardware, or logistics environment
• Demonstrated ability to turn operational or field data into insights and recommendations that support cross-functional decisions
• Ability to communicate and coordinate technical and non-technical efforts across product, engineering, business, and sustainment functions
• Ability to work proficiently and stay organized across multiple connected systems (e.g., Oracle ERP, Odoo, Salesforce, JIRA, Slack)
• Excellent written, visual, and verbal communication skills
• Willingness to travel up to 25%
• Ability to obtain and maintain a U.S. Secret security clearance
• Ability to work on-site a minimum of 3 days per week at Anduril's Irvine, CA office

Nice To Haves

• Experience supporting or owning a feedback loop or product/field-insight function between operations and engineering
• Experience building dashboards, metrics, or reporting (e.g., SQL, Tableau/Looker, or advanced spreadsheet analysis)
• Experience with the Linux Command Line Interface (CLI)
• Experience supporting or scaling hardware within a growing program
• Experience with defense logistics, ITAR-controlled hardware, or forward-deployed field operations
• Familiarity with air defense systems, Integrated Air and Missile Defense (IAMD) concepts, or C2 architectures

Responsibilities

• Support the Feedback Loop & Voice of the Field: Help run the loop that turns field failures, Return Merchandise Authorization (RMA) trends, readiness signals, and deployment friction into structured, prioritized feedback—coordinating with engineering on Root Cause Corrective Action (RCCA) and surfacing insight that informs product roadmap and program decisions.
• Maintain the Single Source of Truth, Data & Reporting: Own an accurate, real-time source of truth for all Air Defense C2 compute—status, location, configuration, and lifecycle stage—and build/maintain the readiness, reliability, and sustainment metrics that give product, program, and leadership a clear picture of fleet health. Identify trends, flag risks early, and surface recommendations to inform cross-functional decisions.
• Maintain & Improve Process and Tooling: Maintain and continuously improve the SOPs and tracking-system workflows (Salesforce, JIRA, Airtable, Slack, and ERP platforms such as Oracle or Odoo) that keep our systems of record aligned with physical hardware reality, and help scale those processes as the program grows.
• Support Program Scalability & Fulfillment: Partner with Deployment Operations, Special Projects Team, and the C2 team to translate program requirements and production forecasts into actionable fulfillment and sustainment plans, and execute discrete projects that remove friction from deployment and Operations & Sustainment (O&S) as the fleet grows.
• Coordinate Incident Triage: Serve as an operational point of contact for issues affecting deployed C2 hardware—triaging, coordinating resolution, and escalating to engineering as needed. This includes hands-on troubleshooting when the situation calls for it (e.g., reviewing logs, running basic Linux CLI diagnostics, and coordinating hardware swaps with field teams).

Benefits

• Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
• Top-tier benefits for full-time employees, including: comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree