About The Position

A venture-backed digital health startup specializing in migraine and headache care is looking for a Product Operations Manager to own end-to-end execution and serve as the connective tissue across design, engineering, clinical, and operations teams. The company is a virtual-first specialty clinic combining telemedicine, AI-enabled monitoring, and personalized care plans, serving over 1,000 active patients and scaling quickly across its market. Backed by leading early-stage investors, the team is lean, design-first, and high-trust, with early outcomes showing a 70% patient improvement rate. Day-to-day, this role gathers requirements and business logic from cross-functional stakeholders, defines acceptance criteria and what "done" means for every feature, drives launches from testing through release, and owns post-launch measurement and internal feedback loops, using AI tools aggressively to accelerate the work. Success means becoming the single source of truth for requirements, decisions, and delivery, enabling the team to ship with speed and precision.

Requirements

  • 5 - 7 years of experience in product operations, program management, or a comparable execution-focused role shipping software products.
  • Demonstrated experience writing requirements documentation and defining acceptance criteria for software features.
  • Hands-on proficiency with project and task management tools such as Linear, Jira, or Asana.
  • Daily, demonstrable use of AI tools to write documentation, synthesize meeting notes, surface action items, and automate workflows.
  • Experience working directly alongside design and engineering teams on how software is built.
  • Experience shipping products with operations or clinical staff as primary end users.
  • Background in health tech, digital health, or clinical operations.
  • C1+ English (CEFR) for clear, precise written and verbal cross-functional communication.

Nice To Haves

  • Experience at a startup or early-stage (seed / pre-Series A) company.
  • Background in product management, program management, or product operations as a defined discipline.
  • Experience coordinating end-to-end product launches, including training and readiness.
  • Experience running post-launch A/B testing and performance tracking across user groups.

Responsibilities

  • Gather requirements and business logic from cross-functional stakeholders.
  • Define acceptance criteria and what "done" means for every feature.
  • Drive launches from testing through release.
  • Own post-launch measurement and internal feedback loops.
  • Use AI tools aggressively to accelerate work.
  • Become the single source of truth for requirements, decisions, and delivery.

Benefits

  • Competitive Salary: Based on experience and skills
  • Remote Work: Fully remote—work from anywhere
  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
  • Generous PTO: In accordance with company policy
  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
  • Direct Mentorship: Guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Connect with professionals worldwide
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