Product Operations Manager -Remote
About The Position
At SwitchDin, we’re building the software powering the energy transition. Our platform enables utilities, commercial energy users and technology partners to integrate and manage renewable energy, battery storage, electric vehicles and distributed energy resources at scale. From virtual power plants to microgrids, our technology helps create a cleaner, smarter and more resilient energy system. We’re an Australian technology company with a growing international presence across Europe and North America, and we’re looking for a highly organised Product Operations Manager to help our Product team operate at its best. This is a fantastic opportunity for someone who enjoys bringing order to complexity. Working closely with our Product Lead, you’ll become the operational backbone of our product function. You’ll transform ideas, customer feedback, strategic initiatives and engineering inputs into well-defined pieces of work that development teams can confidently deliver. You’ll keep product delivery running smoothly by maintaining product backlogs, coordinating planning sessions, managing product documentation, and ensuring decisions are recorded, traceable and ready for delivery. Rather than deciding what gets built, you’ll focus on ensuring the right information, documentation and processes are in place so great decisions can be made and engineering teams can move quickly. If you enjoy business analysis, product operations, delivery coordination or project support, this role offers an excellent pathway into product management within a fast-growing technology company.
Requirements
- Excellent organisational and time management skills
- Strong written communication and documentation skills
- The ability to break complex problems into clear, actionable tasks
- Confidence working with cross-functional technical teams
- Experience using collaboration and project management tools such as Jira, Productboard, Confluence or similar (or the ability to learn quickly)
- A continuous improvement mindset with curiosity about AI and workflow automation
Nice To Haves
- Product Operations
- Business Analysis
- Project Coordination
- Product Management support
- Delivery Coordination
- Technical Project Administration
- Experience working in SaaS, software development, energy, utilities or regulated industries
Responsibilities
- Convert product ideas and strategic initiatives into clear, well-defined engineering tasks
- Maintain Productboard, Jira and related product management tools as the trusted source of truth
- Coordinate backlog grooming sessions and product planning activities
- Prepare agendas, documentation, meeting notes and follow-up actions for product cadences
- Maintain Product Requirements Documents (PRDs), feature records, roadmaps and product artefacts
- Ensure decisions, approvals and documentation remain organised, traceable and audit-ready
- Coordinate cross-functional actions to keep initiatives moving
- Support product research activities, customer interview logistics and retrospectives
- Identify opportunities to improve processes and product operations through automation and AI-enabled tools
- Help continually improve the efficiency of our product delivery practices
Benefits
- The opportunity to work on technology with real-world environmental impact
- A collaborative, supportive and highly skilled team
- Exposure to modern product management practices
- Career growth into Product Management or Product Operations leadership
- Flexible hybrid working arrangements
- Ongoing learning and development, including AI capability development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
