Product Operations Manager

Porch Group • Seattle, WA

9d • Remote

About The Position

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Product Operations Manager Location: United States Workplace Type: Remote Job Summary The future is bright for the Porch Group, and we’d love for you to be a part of it as our Product Operations Manager.

Requirements

• Bachelor’s degree; Business, Marketing, Finance, Actuarial, or related field; MBA or advanced degree preferred.
• 5+ years of property and casualty product management experience.
• 3+ years of process improvement and project management experience.
• Strong operational leadership with the ability to drive execution, manage priorities, and deliver results in a complex, highly regulated insurance environment.
• Proven ability to collaborate cross‑functionally with product, underwriting, analytics, technology, compliance, and business partners.
• Excellent analytical and systems‑thinking skills, with the ability to interpret data, identify trends, uncover gaps, and recommend improvements.
• Experience translating business and customer needs into scalable product operations, processes, and tools.
• Strong problem‑solving and decision‑making skills focused on improving product performance, operational efficiency, and customer outcomes.
• Solid understanding of homeowners insurance products, underwriting processes, regulatory environments (e.g., ISO), and insurance financials.
• Familiarity with adjacent insurance functions such as underwriting, actuarial, marketing, distribution, and customer experience.
• Experience supporting product development and lifecycle management, preferably within financial services or insurance.
• Proficiency in product operations disciplines, including process improvement, operational readiness, performance measurement, and execution governance.
• Strong project and program management skills with the ability to coordinate resources, timelines, and dependencies across multiple teams.
• Excellent written and verbal communication skills with the ability to clearly convey complex information and influence stakeholders.
• Strong organizational and time‑management skills; able to work independently while supporting broader team and business goals.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Project) and analytical or reporting tools.

Responsibilities

• Own the full lifecycle for assigned products, from early ideas through development, launch, and ongoing improvements.
• Help bring product changes to market faster by using clear processes and practical, value‑focused approaches.
• Support product performance reviews and help prioritize enhancements based on business needs.
• Ensure product changes are delivered accurately and consistently across systems and channels.
• Translate product concepts into clear, actionable requirements that teams can execute.
• Serve as the primary point of contact for product execution questions, dependencies, and delivery challenges.
• Partner with operational, systems, and compliance teams to support smooth product launches and updates.
• Develop a strong understanding of how products are delivered today and identify opportunities to improve speed, quality, and efficiency.
• Identify gaps or bottlenecks and help design improved processes and workflows.
• Support a culture of continuous improvement as products, systems, and processes evolve.
• Plan and manage product initiatives across multiple teams.
• Track timelines, dependencies, and deliverables to keep work moving forward.
• Work closely with Product Managers and business leaders to ensure alignment and successful delivery.
• Provide visibility into progress, risks, and key milestones.
• Help ensure teams, systems, and documentation are ready before products or changes go live.
• Monitor operational feedback and early performance after launch.
• Support ongoing product improvements to meet evolving customer and business needs.

Benefits

• Pay Range: $138,800 – $194,300 annually
• Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job‑related knowledge, alignment with market and our Porch employees, as well as your geographic location. Additionally, you will be eligible to receive long‑term incentive awards, subject to program guidelines and approvals.
• Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing. Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose. Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis. We offer pre‑tax savings options including a partially employer‑funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options. We provide company‑paid Basic Life and AD&D, Short and Long‑Term Disability benefits. We also offer Voluntary Life and AD&D plans. Both traditional and Roth 401(k) plans are available with a discretionary employer match. Supportlinc is part of our employer‑paid wellbeing program and provides employees and their families access to on-demand guided meditation and mindfulness exercises, mental health coaching, clinical care, and online access to confidential resources including will preparation. LifeBalance is a free resource to employees and their families for year‑round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more. Our wellness programs include flexible paid vacation, company‑paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level