Product Operations Manager – PLM Product Data

Burton•Burlington, VT

1d•$65,000 - $80,000•Onsite

About The Position

The Product Operations team is the connective function of Burton's Product Development organization. We are responsible for the intake, resourcing, transparency, and execution tracking of the work that brings physical products to life across outerwear, apparel, accessories, boots, boards, bindings, and more. Reporting into the Director of Product Operations, the Product Operations Manager – PLM Product Data is responsible for ensuring that accurate, complete information lives in the right systems at the right time, and that the processes governing how that data moves through our business are well-designed and consistently followed. This role sits at the intersection of operational rigor and cross-functional impact and involves hands-on management of our PLM (Product Lifecycle Management) system including data entry, scrubbing, validation, and coordination of key calendar dates and data related processes. The ideal candidate is a proactive master of data management with experience in PLM systems, process creation, and system improvements.

Requirements

Bachelor's degree or equivalent practical experience.
Experience working with PLM systems (Centric or similar)
Comfort working in Excel at an intermediate to advanced level.
Experience in a product development, merchandising, or product operations environment, ideally for physical consumer goods.
Strong organizational skills and exceptional attention to detail.
A process- and systems-oriented mindset
Ability to manage multiple ongoing workstreams simultaneously in a fast-paced, deadline-driven environment.
Clear and confident communicator, both written and verbal, with the ability to translate complex data issues into plain language for non-technical stakeholders.
A collaborative, low-ego approach: comfort working across teams and levels, and an understanding that influence without authority is a skill worth developing.

Nice To Haves

Passion for the outdoors and/or knowledge of snowboarding culture is always a welcome bonus.

Responsibilities

Own the accuracy and completeness of product data in our PLM system across the full product creation cycle for all Burton product categories.
Execute key seasonal data tasks including: colorway creation and assignment, PH4 hierarchy setup, SKU and item number creation, filterable attribute loads, forecast loading and validation, carryover scrubs, M3-ready reviews, and year-over-year data mapping.
Maintain Product Change Lists as operational records of all product data and ensure updates flow accurately through downstream systems (M3, BDW, Nexus, Salsify).
Serve as the organization's PLM and Product Data subject matter expert
Partner closely with the Business Integration Office (IT/BIO) to support data system initiatives and serve as the cross-functional voice of Product in that partnership
Collaborate with cross functional groups to gather, organize, and maintain product data required for regulatory and traceability reporting (e.g., PFAS/TSCA, CPSC filings).
Identify inefficiencies in how product data is captured, validated, and communicated across teams by building the processes, tools, and accountability structures needed to fix them.
Create and maintain cross-functional process documentation, SOPs, and training materials; regularly review adoption rates and investigate roadblocks to adoption.
Lead or support process improvement projects related to data governance, compliance, and operational efficiency, from scoping through implementation.
Participate in and support key cross-functional meetings: run agendas, capture action items, track follow-through, and escalate risks proactively.
Collaborate with the broader Product Operations team to ensure data milestones are sequenced correctly within the larger product creation calendar.