Product Operations Lead

Stellar Development Foundation•New York, NY

1d•$170,000 - $245,000•Hybrid

About The Position

SDF is creating its first dedicated Product Operations role, and we are looking for an experienced operator to stand it up. As our founding Product Operations Lead, you will own the operational backbone of the Product organization — the systems, cadences, and standards that help our PMs, designers, and engineers plan, build, and ship consistently and at a high bar. You are a hands-on builder who works from first principles, and you are excited to bring proven product-ops practice to a fast-moving, mission-driven team — including identifying where AI and agentic workflows can change how product work gets done.

Requirements

6+ years in Product Operations, Technical Program Management, or a similar role in a fast-moving, product-led organization.
A track record of standing up or significantly scaling a product operating model from a blank page.
Strong systems thinking; you design operating models that scale without adding bureaucracy.
A scrappy, high-ownership executor who gets things done and is comfortable building in ambiguity.
Strong analytical skills (quantitative and qualitative) and clear, concise written and verbal communication.
Strong product instincts and genuine empathy for PMs and cross-functional partners.
Hands-on familiarity with AI tools and a point of view on where agentic workflows can accelerate product work.

Nice To Haves

You have been a founding or first product-ops hire.
Prior technical experience, or deep curiosity to build technical fluency in our products.
Experience in crypto / blockchain, fintech, or developer-platform companies.
Experience building agentic workflows or tooling to support product / engineering processes.

Responsibilities

Learn how Product currently plans and ships, identify the highest-leverage gaps, and propose a lightweight operating model.
Stand up the core operating cadences (planning cycles, product reviews, roadmap and execution tracking) and define the PM tool stack.
Own and evolve the operating system Product uses to plan, track, and communicate work — roadmaps, planning artifacts, and execution tracking — in close partnership with Engineering.
Design and run lightweight operating cadences (planning cycles, product reviews, execution check-ins) without adding unnecessary process.
Improve visibility into priorities, progress, and decisions across the product organization.
Identify where automation, AI, and agents can materially change how product work gets done, and turn those ideas into adopted capabilities.
Build systems that capture and share high-quality product work (e.g., great PRDs) and decisions to raise the bar and accelerate learning across teams.
Be the internal voice of the customer and ecosystem: build structured feedback loops and synthesize signal into roadmap inputs.
Own PM onboarding and enablement, and partner with Product leadership to reinforce a high-performing product culture (Product All Hands, summits / onsites).

Benefits

Competitive pay with a base salary range for this position of $170,000 - $245,000 depending on job-related knowledge, skills, experience, and location.
Lumen-denominated grants
Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents
Flexible time off + 15 company holidays including a company-wide holiday break
Generous paid parental leave for all parents, plus paid pregnancy disability leave for birthing parents
Gym reimbursement ($80 per month)
Life & ADD (up to $50K)
Short & Long term disability
401K with 4% match
Health & Dependent Care FSA Accounts
Commuter benefits with $250/month employer contribution
Health Savings Account (HSA) with monthly employer contribution
Family building benefits through Kindbody
Wellbeing benefits (One Medical, Rightway, Headspace)
L&D budget of $1,500/year
Daily lunch and snacks in office
Company retreats