Product Operations Lead
About The Position
We are looking for a sharp, highly organized, and proactive Product Operations Manager to serve as a right-hand operational partner to our Chief Product Officer. In this role, you will help amplify the CPO’s reach, streamline product organization processes, and drive strategic cross-functional initiatives from concept through execution. This is a high-visibility, high-impact role designed for a rising leader who thrives on operational rigor, clear communication, and keeping complex projects on track. You will step in to represent the CPO in key forums, turn raw product data and strategic goals into clear executive-facing communications, and build the connective tissue across the broader product team.
Requirements
- Previous experience in product operations, product management, management consulting, strategy, or program management in an executive facing capacity.
- Strong interpersonal skills with the confidence to represent CPO perspectives, facilitate meetings with senior leaders, and drive consensus.
- Comfortable working with data, setting up basic tracking systems, and pulling actionable insights from product analytics/KPIs.
- Comfortable using various AI tools to create content, design processes, build tools and automate recurring tasks.
- Outstanding written and visual communication skills, with a track record of translating complex strategy into clear, visually engaging slide decks.
- Exceptional organizational skills, high attention to detail, and a proven ability to manage multiple complex initiatives simultaneously.
Responsibilities
- Define, track, and report on core product KPIs, operational metrics and SLAs, and product performance dashboards in partnership with product managers, engineering and data science teams.
- Identify bottlenecks in the product development lifecycle and refine processes for roadmap management, feedback loops, and internal communications. Help develop and improve the new product release process.
- Manage the operational cadence of the product team (e.g., weekly syncs, product reviews, roadmapping tools) to keep teams aligned and accountable.
- Partner with the CPO to facilitate quarterly/annual product planning cycles, OKR setting, budget setting, and strategic alignment exercises across the team.
- Draft compelling slide decks, executive summaries, and quarterly reports for board meetings, company all-hands, and cross-functional leadership syncs.
- Step in to participate in key meetings on behalf of the CPO, capturing critical context, driving decisions, and ensuring follow-ups are executed.
- Take ownership of critical cross-departmental initiatives that don't have a single permanent product owner (e.g., internal tool rollouts, PRD templates).
- Serve as a bridge between the various product teams to ensure consistency. Help identify dependencies, bottlenecks, overlaps and opportunities and flag when appropriate.
Benefits
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family ❤️
- Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office locations
- Daily GrubHub stipend for lunch if coming into the office (US Offices)
- A great place to work and connect with other talented Provers like yourself!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
