Product & Operations Lead, RFP Proposal Writer Product & Services

Starbridge•New York, NY

13d•Onsite

About The Position

Starbridge is building the operating system for how businesses partner with government. Public agencies spend roughly a trillion dollars a year with private companies, and Starbridge is building the full system for that relationship, including data, signals, workflows, and the infrastructure for companies to find public buyers, win work, and get paid. The company monitors over 320,000 public sector entities and has over 500 customers since its launch in March, raising $50M from Craft and other investors. This role is for the RFP proposal writer, a product that helps customers write bids quickly. The company is also building an RFP Services offering that writes bids for customers and uses feedback from bid responses to improve the product. The Product & Operations Lead will own both the product and the service, starting by doing the work themselves and then building a team to take it over.

Requirements

1-4 years in product at a fast-growing company, or at a top consulting/finance firm or equivalent
A strong academic record
Exceptional writing skills
Comfort doing the work yourself before delegating it
Appetite for building the team that takes over the work
High agency; ability to create the plan
Commercial instinct: understanding of revenue, margin, and win rate
Interest in public procurement

Nice To Haves

Proposal, RFP, or grant writing experience
Public sector exposure
Experience managing contractors or a freelance team
Habit of automating work with AI

Responsibilities

Own the RFP proposal writer product: roadmap, requirements, and users. Ship the next chapter with engineering and design.
Own the RFP Services offering as the initial doer, launching the week you start and working with real customers across K-12, higher ed, cities, counties, and states.
Build and manage the RFP Services team: recruit, train, and manage a remote freelance writing bench. Own the QA process to maintain quality as volume grows.
Manage the business aspects of the service: pricing, packaging, margin, and the services revenue line.
Drive demand for the RFP Services offering: build the outbound motion and sell it alongside Account Executives and into the existing customer base.
Leverage every response as product research: turn learnings into specs, templates, and tooling to accelerate the response writing process.