Product Operations Coordinator

Pentland Brands•Long Beach, CA

2d•Hybrid

About The Position

The Product Operations Coordinator assists with the end-to-end development and execution of packaging solutions across multiple categories and product lines. This role helps support packaging alignment with brand standards, meeting sustainability and regulatory requirements, and supporting go-to-market timelines. Working cross-functionally with global teams, the role will help support strategic packaging initiatives, support managing artwork and development, support deliver packaging solutions that are innovative, cost-effective, and aligned with our brand vision.

Requirements

2-3 years of project coordination experience, preferably in packaging, retail, apparel or FMCG.
Excellent communication, negotiation, and stakeholder management skills.
Highly organized with strong attention to detail and problem-solving capabilities.
Understanding of digital asset management systems and artwork set up.
Experience managing vendor relationships and cross-functional teams.
Technical knowledge of packaging materials, printing processes, sustainable packaging practices and relevant regulations.
Thrives in a fast‑paced, team‑first, high‑energy environment, with a positive, can‑do, customer‑focused attitude.

Nice To Haves

Bachelor’s degree in business or a related field preferred.

Responsibilities

Supports the packaging development from initial concept through to final delivery, ensuring all phases are executed on time and within budget.
Helps define and manage critical paths, aligning with go-to-market timelines and coordinating across departments to meet key milestones.
Track progress, flag risks, and implement contingency plans to mitigate delays or issues.
Supports the packaging briefing process, translating brand strategy and product requirements into clear, actionable briefs for internal creative teams and external agencies.
Is a point of contact with creative agencies and artworkers to develop packaging concepts that are visually compelling and on brand.
Coordinate artwork creation, revisions, and approvals, ensuring consistency across SKUs and markets.
Supports artwork systems ensuring files are correctly built, versioned, and stored.
Partners with Raw Materials Team to maintain a packaging library with specifications, samples, and historical data for reference and reuse.
Work closely with Product Development, Marketing, Creative, Supply Chain, Design and PD, and Retail teams to align packaging with product specifications, consumer insights, and commercial goals.
Facilitate regular cross-functional meetings to ensure alignment, resolve blockers, and maintain momentum across projects.
Working with raw materials and compliance teams (both regionally and globally) ensure all packaging complies with relevant environmental, social, and regulatory standards, including certifications and corporate responsibility guidelines.
Assist in refining internal workflows that support efficient packaging development and approvals.
Assist with implementing systems and tools to improve visibility, tracking, and reporting across packaging projects.
Troubleshoot asset management and workflow systems, resolving exceptions and ensuring smooth operations.
Assist with packaging budgets, including artwork development and production costs.
Prioritize resource requirements across projects, identify time-saving opportunities, and ensure project accountability.
Provide regular updates on project status, risks, and milestones to stakeholders.
Document packaging specifications and insights testing results.
When required, assist with orchestrating consumer or retail insights projects with cross-functional teams and agencies related to packaging changes so any changes are informed by insight.
Communicate developments in packaging strategy to cross functional teams and senior leadership.