Product Operations Analyst

Firebird Music • Los Angeles, CA

9d • Hybrid

About The Position

This role is critical to the success of the Data & Analytics team. They will help transform the data needs from various partners in the music industry into actionable solutions. They will also manage the day-to-day progress towards building new reports, dashboards and other solutions. This person will be a team player who understands their role in driving the success of the broader team through collaboration, communication and a solution-focused approach.

Requirements

• Professional Experience: 2+ years of experience in operations, project management, product management, or related roles. Music industry experience is preferred. Proven experience working in cross-functional teams and managing complex projects.
• Analytical Mindset: Ability to interpret data and derive actionable insights for product improvement. Strong analytical skills, with experience in data analysis and performance reporting.
• Process-Oriented: Skilled at establishing efficient workflows and optimizing product lifecycle processes. Excellent project management skills, with attention to detail and the ability to multitask.
• Collaborative Nature: Adept at working cross-functionally and ensuring all teams have the necessary information and tools. Exceptional communication and interpersonal skills to facilitate collaboration across diverse teams. Familiarity with agile methodologies and experience in a fast-paced environment.
• Proactive Problem Solver: Capable of anticipating challenges and addressing issues before they impact product success.
• Adaptability: Ability to work independently and as part of a team, manage multiple projects simultaneously, work under pressure, and meet deadlines.

Nice To Haves

• Experience with Agile Software Development: Has worked as an analyst, scrum master, product owner in software development. Coordinate product releases, ensuring that all stakeholders are aligned, timelines are adhered to, and that pre- and post-launch processes are executed smoothly. Develop go-to-market operational plans in collaboration with product management, ensuring readiness across all functions. Monitor product releases and identify any potential issues, coordinating troubleshooting and communication efforts.
• Familiarity with Key Tools: Knowledge of SQL, python, Airtable, Power BI, Monday.com
• Passion for Music: Passion for music and the music industry is a plus.

Responsibilities

• Product Launch & Release Management: Experience working in a team using agile software development methodology. Coordinate product releases, ensuring that all stakeholders are aligned, timelines are adhered to, and that pre- and post-launch processes are executed smoothly. Develop go-to-market operational plans in collaboration with product management, ensuring readiness across all functions. Monitor product releases and identify any potential issues, coordinating troubleshooting and communication efforts.
• Cross-functional Collaboration & Communication: Serve as a liaison between product management, engineering, and other areas to facilitate seamless communication and project execution. Support product teams with resource allocation, project scheduling, and coordination of key deliverables. Collaborate with product management to gather, prioritize, and share customer feedback.
• Tool Management & Documentation: Implement and maintain tools and systems that enhance product operations, including project management software, data platforms, and feedback management tools. Maintain up-to-date documentation of product processes, requirements, workflows, and best practices for reference and training purposes.

Benefits

• Ownership: Equity participation for everyone
• Health & Wealth: Comprehensive health, dental, and vision insurance plus 401(k) with company match
• Performance Rewards: Annual bonuses tied to results
• Flexibility: Flexible PTO and hybrid in-office schedules for those in NYC
• Access: Live shows, festivals, and the music community you're helping create
• Growth: Learn from people who've built careers at majors, independents, and startups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees