Product Operations Analyst

Firebird Music•Los Angeles, CA

2d•Hybrid

About The Position

This role is critical to the success of the Data & Analytics team. They will help transform the data needs from various partners in the music industry into actionable solutions. They will also manage the day-to-day progress towards building new reports, dashboards and other solutions. This person will be a team player who understands their role in driving the success of the broader team through collaboration, communication and a solution-focused approach.

Requirements

2+ years of experience in operations, project management, product management, or related roles.
Proven experience working in cross-functional teams and managing complex projects.
Ability to interpret data and derive actionable insights for product improvement.
Strong analytical skills, with experience in data analysis and performance reporting.
Skilled at establishing efficient workflows and optimizing product lifecycle processes.
Excellent project management skills, with attention to detail and the ability to multitask.
Adept at working cross-functionally and ensuring all teams have the necessary information and tools.
Exceptional communication and interpersonal skills to facilitate collaboration across diverse teams.
Familiarity with agile methodologies and experience in a fast-paced environment.
Capable of anticipating challenges and addressing issues before they impact product success.
Ability to work independently and as part of a team, manage multiple projects simultaneously, work under pressure, and meet deadlines.

Nice To Haves

Music industry experience is preferred.
Has worked as an analyst, scrum master, product owner in software development.
Knowledge of SQL, python, Airtable, Power BI, Monday.com
Passion for music and the music industry is a plus.

Responsibilities

Coordinate product releases, ensuring that all stakeholders are aligned, timelines are adhered to, and that pre- and post-launch processes are executed smoothly.
Develop go-to-market operational plans in collaboration with product management, ensuring readiness across all functions.
Monitor product releases and identify any potential issues, coordinating troubleshooting and communication efforts.
Serve as a liaison between product management, engineering, and other areas to facilitate seamless communication and project execution.
Support product teams with resource allocation, project scheduling, and coordination of key deliverables.
Collaborate with product management to gather, prioritize, and share customer feedback.
Implement and maintain tools and systems that enhance product operations, including project management software, data platforms, and feedback management tools.
Maintain up-to-date documentation of product processes, requirements, workflows, and best practices for reference and training purposes.