Product Marketing

Chariot • New York, NY

1d • Hybrid

About The Position

Chariot is hiring a senior, hands-on individual contributor to build and lead product marketing across its fundraising platform and partner network. The role focuses on maximizing enrollment through partners and increasing utilization and satisfaction among account holders. The work spans user communications and partner marketing relationships, much of which is new and will need to be built.

On the product side, the role owns communications with users, including product updates, lifecycle emails, and information surfaced within the product. It also contributes to naming, framing, and organizing new features during the planning stage. On the partner side, the role manages partner go-lives with enrollment goals and maintains ongoing marketing relationships and engagement opportunities with key partners.

Requirements

• 8–10+ years of experience in marketing, including substantive product marketing experience, ideally in B2B or technical contexts.
• Experience working closely with product teams and developing a deep technical understanding of the products being marketed.
• Excellent communication and writing skills, including the ability to explain complex topics in clear, digestible updates.
• High user empathy and the ability to lead user forums and interviews and turn findings into actionable takeaways.
• Analytical approach, setting goals for changes and tracking whether they achieve their intended effect.
• Strong relationship-management skills and the ability to build and maintain relationships with marketing contacts at top partners.

Nice To Haves

• Ability to prototype product features for marketing.

Responsibilities

• Run standing bi-weekly product emails, special announcements, and a monthly power user forum, and track utilization after new features ship.
• Build action-based email communications, including a welcome series, milestone celebrations, and check-ins when usage drops; set goals for each touchpoint and track their effect.
• Bring product marketing into product naming, framing, and organization during the planning stage.
• Surface Chariot assets and initiatives, including DAF Day, the DAF Fundraising Report, and webinars, inside the product at appropriate times and places.
• Manage partner go-lives with clear goals for Chariot enrollment.
• Maintain marketing relationships with key partners after go-live and identify ongoing engagement and activation opportunities.
• Lead external webinars with fundraising platform and DAF partners.

Benefits

• Comprehensive healthcare, including options 100% covered by Chariot for the employee.
• 18 days of PTO and 13 holidays.
• 100% paid parental leave, including 12 weeks for primary caregivers.
• Weekly team lunches.
• Free dinner at the office after 8 p.m.
• Monthly team-building events.
• Employee-friendly equity with a 2-year exercise window and double-trigger acceleration.
• Company retreats 2–3 times per year.
• Matching DAFs and daily charitable giving through GoodToday.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed