Mgr, Product Marketing
About The Position
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. This role will fill a critical need in the Services product line, within the product marketing team. Dextro™, the semiconductor industry's first collaborative robot (cobot) designed to optimize critical maintenance tasks on wafer fabrication equipment. Now deployed in multiple advanced wafer fabs around the world to meet industry’s autonomous fab vision, Dextro™, enables accurate, high-precision maintenance to minimize tool downtime and production variability. The Marketing Manager will drive marketing activities as related to Dextro™ - developing a global product roadmap, managing customer communication, and external partner engagements. The role is highly cross-functional, focused on interacting with global product groups, product management, regional account teams, corporate development and other supporting business functions within Lam.
Requirements
- Bachelor’s Degree with 8 years of related experience, or master’s degree with 6 years of experience within semiconductor or advanced manufacturing industries
- Prior robotics experience from advanced manufacturing, logistics, consumer, or advanced industries
- Combination of an engineering & a business focused educational background or work experience
- Effective communicator and a problem solver with a reputation for getting things done
- Quantitative skills and presentation skills
Nice To Haves
- Experience with product development or marketing in a complex manufacturing or technology focused industry
Responsibilities
- Conduct market surveys in partnership with global account teams & product groups, flagging opportunities for maintenance automation on Lam fleet
- Develop marketing requirements for deploying Dextro™, that feed tool & automation development priorities for product development
- Research variabilities in Lam system configurations to recommend most efficient pathways to release Dextro™ for the installed base
- Develop a multi-year roadmap of Dextro™, capabilities & tasks to communicate the long-term direction of product release to field teams
- Create customer facing marketing collateral to articulate benefits of Dextro™, and partner with business development to drive customer adoption
- Maintain a Dextro™, PR calendar and assist creation of blogs, videos, press releases in coordination with marketing communications
- Partner with Lam capital to develop an advanced capability roadmap for next generation formfactors for intricate automation tasks & robotics mobility
Benefits
- Comprehensive set of outstanding benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
