Product Manager

Lowes•Charlotte, NC

2d•Onsite

About The Position

The Product Manager owns the vision, strategy, and roadmap for products within a defined product group. In this role, you'll go beyond writing stories and prioritizing backlogs—you’ll be driving the development of a high-impact, high-visibility product that empowers all Lowe’s associates, both in-store and virtual, to support customers throughout their Installation and DIY project journeys. You’ll work at the intersection of customer experience and operational excellence—solving complex problems in the services business directly enabling operational efficiency and drive measurable financial outcomes at scale—impacting both customer experience and bottom-line performance. As part of a cross-functional, highly collaborative team you'll collaborate across product, design, engineering, and business stakeholders to deliver value fast and often.

Requirements

Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
1 year of experience in product and/or experience management
Experience in an agile software environment with strong writing ability
Experience working cross-functionally in a large organization
Experience working closely with senior leadership
Experience translating data into quantifiable actions/deliverables

Nice To Haves

Master’s degree in business administration or similar advanced degree

Responsibilities

Builds OKRs for product scope to support product portfolio and organizational OKRs and drives alignment with business partners.
Owns customer/user journey for a given product/feature level. Makes decisions that impact user experience on feature usability with engineering.
Defines and measures customer success metrics to ensure the product scope supports the overall product OKRs.
Articulates how product features relate to the product vision and builds a roadmap for all partners.
Leads agile ceremonies and works with the team to provide clarity of expectations. Aligns necessary workstreams from team members to achieve the value of their product.
Prioritizes and ensures the delivery, support, and execution of a high-quality product.
Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Influences feature design trade-offs to drive critical/mass adoption.
Works with product leadership and provides input for engineering priorities of their defined product space.
Participates in product marketing and uses it to drive deep understanding of the product they own with peers and leaders.
Drives product plans for their defined product space and leverages data to help drive alignment.
Defines objectives (functional and technical) and data required for analytics needed either independently or in conjunction with business partners for their product. Defines key metrics of the product and consistently monitors the health of the product and business impact.
Partners with engineering teams to build tracking/monitoring systems needed to get to the data.