Product Manager

Integrate•Seattle, WA

2d•Onsite

About The Position

Integrate is seeking a Product Manager to act as a liaison between the product and the market. This customer-facing role involves deep engagement with customers to gather qualitative and quantitative insights, conduct research interviews, and translate learnings into clear direction for the product organization. The Product Manager will stay current on the competitive landscape and modern software trends, bringing sharp observations and innovative ideas to the team. Reporting to the VP of Product, this role will manage smaller product initiatives, feature-level improvements, bug triage, experiments, and customer-informed enhancements, while ensuring the team remains grounded in customer and market realities. This is a high-ownership role at an early-stage company requiring speed, user proximity, structure for ambiguity, and data-driven product decisions.

Requirements

3-5+ years of experience in product management, ideally at an early-stage or high-growth startup.
Demonstrated track record of deep, ongoing customer engagement including interviews, discovery, field research, and synthesis.
Experience working in or alongside customer success, support, or sales functions to sharpen product instincts.
Proven ability to manage a mix of feature work across different scopes and complexities simultaneously.
Strong written communication skills, capable of writing crisp specs, clear research summaries, and tight bug reports.
Experience at a company at a similar stage to Integrate, with comfort in ambiguity, limited process, and high ownership.
Comfortable working in modern startup tooling: Notion, Linear, Slack, Intercom (or similar).
Experience setting up lightweight automations or workflows to capture and route customer signal.
Familiarity with generative AI tools for research, synthesis, and communication.
Comfortable using AI-assisted development tools like Cursor, Claude Code, or similar to navigate codebases, run apps locally, and prototype product ideas.
Ability to create lightweight, working prototypes to validate product direction, explore interaction models, and communicate requirements beyond static specs or mockups.
US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is required due to ITAR regulations.

Nice To Haves

Experience in defense, aerospace, or deep tech industries.
Background in UX research or structured discovery methodologies.
Experience working directly with a founding team or reporting to a C-suite product leader.

Responsibilities

Serve as the primary product-side point of contact for deep customer questions, engaging when complexity exceeds customer success capabilities.
Conduct ongoing customer research and discovery interviews to identify emerging needs, friction points, and product gaps.
Synthesize customer feedback and field signal into structured insights, incorporating real customer data into product syncs.
Own a portfolio of smaller product features and improvements, including writing specs, managing delivery, and tracking outcomes.
Set up automations and lightweight systems to continuously capture customer signal from support channels.
Partner with the Senior PM on roadmap planning, contributing the customer perspective to prioritization decisions.
Track and manage vibe-coded projects and smaller one-off requests that do not fit into larger initiatives.
Stay ahead of market and customer trends, proactively surfacing opportunities.